Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It cleans pretty good so that's a relief. no need to vacuum the whole house anymore constantly. It is not so smart though. It creates a map, but it's not saved so every time it starts working, it has to create the map again and bump into everything.
Works great!! thank you for the vacuum cleaner
It's good👍
There are a lot of review videos in the Internet, perhaps I agree with the opinion that the vacuum cleaner vacuums and wiping the floors... I received it 2 days ago, I am testing mercilessly ..((The front wheel is not enough-therefore, the cross-country ability is not very good .. 1 cm takes confidently, carpets vacuum medium, in general, a good assistant... delivery 10 days, packed well and complete, Russified, read the instructions and go to battle ..) all good shopping!
Ok
Came quickly, did not count how much, but quickly. The vacuum cleaner does not look like a soap box, I checked it visually at work, the Post Office of Russia worked perfectly, there is no Dent, later I will check the add-on in work,
it work fine and it is easy to setup og connet to google home.
OK polecam
Vacuum cleaner cleans well. Wet is also decent. At the joints with carpets it gets stuck, but he himself frees up and continues to clean. Battery consumption quickly. At 40 sq. 33% eats. Water consumption is small even at maximum. There was a moment with charging, I did not want to charge on it. If you have the same problem, see if the charging terminals are in place. They should hang around a little. Curtains do not heal. The map builds. Better take white. Dust and prints collects for itself. I recommend to purchase. Cost about 12 tons. Came instead of the pickup point to the Post Office, the box was broken.
Excellent assistant, obstacles in the form of a carpet or threshold can be easily overcome. when tired, he stops by himself for recharging. I recommend.
Exceeded my expectations! Wonderful product. Arrived in less than 5 days to Florianopolis.
I definitely recommend, the power is good, work for three days and the quality of cleaning is at a height, when wet cleaning, garbage is also collected, the charge is enough for three days of cleaning for 43 sq m. The vacuum cleaner works without the Internet, I only use the remote control, I haven't connected to the phone yet, everything is fine.
Great product, clean effectively, quiet, fast and delivery was agile. Thank you
Great product! Demonstrates a lot of quality!
Very good, met all expectations.
Robots strādā ļoti labi. Jaudīgs.
Very good product, aspires super well.
Good vacuum cleaner. The tests were successful. So far there are no comments on the work.
The vacuum cleaner is working so far is not made of some shoddy plastic is massive