We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
2 months delivery, communication with store wasn't needed
Классные серьги, очень нежные и легкие
very cute earrings. came in a month and a half
Accidentally ordered two pairs of earrings) but they are cute I will give them to a girlfriend
Very beautiful, thank you
The packages were good, look like in the photo, came quickly
These look just like the picture and are really nice. They came quickly and are very good quality :)
Earrings did not come on time, the store returned the full cost
Beautiful but it takes 64days to arrive.i didn’t communicate with the store
все отлично, очень быстрая доставка до Новосибирска.
Good and very light earrings, Barnaul reached quickly
сережки шли месяц. полностью соответствуют описанию. очень красивые, прям как я и ожидала. продавец положил одну дополнительную застежку, за что очень благодарна. очень советую.
Earrings are beautiful just like in the picture. I love them. The quality is very good. They're medium hoops. Very fast shipping to Spain.
Beautiful earrings. I love the dew drop looking designs at the bottom. The white flowers at the top are beautiful and good too. I am satisfied with the product. Extra back connecters for the earrings are also included. I got an extra one. The product was ordered 11.11. Arrived Dec 31. Was about a week late from Dec 15, but it is not a problem. Some of my other orders have been delayed for months. Thank you store. Satisfied with order.
I liked the earrings, beautiful, light, summer. I do not know how much the buckle is reliable, but it is definitely worth taking.
Ordered 27.09.2020, received 18.12.2020G. In Tashkent, packed in Pu bag, transport nothing damaged, track tracked in China, with the store did not communicate, for an order in Uzbekistan, write in Telegram @ grandshoppinguz 27.09.2020 Yilda буюртма қildim, тошкентда 18.12.2020 Yilda oldim, paketga ўралган, йўлда шикастланмаган, track хитойда кузатилди, sotuvchi bilan езишмадим, ўзбекистон бўйича buyurtma olaman, Telegram @ grandshoppinguz GA Yesin
It came for a month in Rostov-on-Don, very beautiful, with a spare cap, super gentle and well made
おもっ おおきかっ than had the ふだん is つかわ may not be
very cute！''☛Thank you ☚″