SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like photography and specific features. Of good material, the colors fit the reality. The closure is of the dot or button very fast shipping, so highly recommended.
Cute earrings. Came quickly.
Earrings are super. As on photo
We went 2 months. None of these, cool, but the clasp is weak, you can lose. One rock curve, but for your money everything is fine
As in the photo! Looks super
I love it.
Order 03/31. 14/04 is here. I take 14 days to Mexico. They are very nice pedi 11 and they are all very nice.
Product arrived on date indicated, in individual packings, cute designs just like in photographs, I liked them quite
Cute earrings, with silicone buckle. Went for a long time, just over two months
Very cute earrings, good quality. I recommend them
In reality, they turned out to be better than expected)) of the three pairs on this did not hope especially, but these earrings pleased me most))
Make the purchase on March 17 and I received it on April 14, arrive in 28 days in Bogota city Colombia, well packed in a small plastic bag with an inner coating in bubble paper, it has a nice look, they come with their respective rubber caps, recommended!
Very cute earning i like it
15.03 made an order, 06.04 took from the Mail (to Moscow). The earring is beautiful, but it's better, I think, immediately order two... Because otherwise, I do not know who you can put this on your other ear (this earring, as I realized, came to my left ear), or to do a hairstyle on my. In general, everything looks pretty, but still did not try to wear it. Let's see if the base part will stay in position on the urine at the top.
i love it very much
Despite the delay, came in good condition and beautiful as the picture.
Well. I was expecting a couple. One for each ear. I just got here a little bit.
They are just like the picture. Very nice, arrived before the date set to Arequipa-Peru, very happy. I'll order more
As the description I recommend for the price good quality arrived in France in a little more than 15 days
Thank you. It could have been packed better. The metal slightly bent. But it is okay.