SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Ordered 30.03 arrived 20.04 in United Orders. Well packed. Includes 2 glasses and adhesive stickers and 4 napkins. Thanks recommend
I have super ability --- I can see through the glass...
I did not communicate with the store. Shipping fast. Just over a month before Kharkiv arrived. Still not glued) ordered 2 pcs, came 4 PCs. Error or not, but very nice) we will order more) thanks)
Ordered 29.03.21 took 13.04.21 on the look of the norms of glass until I glued the store recommend.
The parcel went to Ukraine 22 days, packing is normal, tracking to Ukraine, packing is normal. The glass came up, only there is no hole under the camera. In general, I recommend the product and the store.
The order was made 11.03 came a parcel to the Post Office 3.04, rather faster than the previous order, which never arrived))) but that's different!!! Everything is whole, the quality is like excellent?! After the glue, I will add a review! The store molodchaga-I recommend!!! P.S. At US in Ukraine such can be ordered, but twice as expensive! And if you glue in the store, then 3-4 times! So buyers, draw conclusions-just wait and purchase with a margin or overpay?!?!?
Delivery to Ukraine took 13 days. Deliver new mail. Track tracks the entire route. The product corresponds to the description. Recommend.
Сами стекла хорошего качества. Все прорези на своих местах, края имеют небольшие изгибы. Посылка была отправлена быстро, но из-за того, что у меня были другие посылки в это же время, эту объединили с ними и уже через две с половиной недели получила в отделении Новой почты. Одно неприятно - эта посылка была мокрой - салфетки и липучки, что обычно идут в комплекте, аж покоробило, хотя две других объединенных посылки были в нормальном состоянии. Или продавец упаковал их мокрыми, или до объединения посылок в службе доставки случился потоп))
The box is a little crumpled, the glasses came whole. The road for 25 days to Ukraine.
Качество стекол хорошее.Все как на картинке и в описании.
One glass broken was, asked for half money refund through dispute, store agreed quickly, dispute closed, waiting for refund, the glass itself is not bad, until glued
The glass came intact, the store shipped quickly. It is better to order from China and wait a few weeks than to buy the same from our baryg for 400 hryvnias apiece.
Before Lviv came for 40 dnev, good sklo behind them Groshi.
Sklo was delivered a new poshtoy for 20 days to the city.
Ordered 2 pieces, came 4!! I do not know the mistake it or a gift from the store but thank you very much!!) Not yet glued, with the appearance all is well)
The glass is very high quality! Delivery to Israel 2 weeks. Redmi 8 Pro owners have mind, that the original case is badly mounted with a protective glass (there are no complaints about the glass itself!) -raises the edges. I cut the edges of the cover a little and then everything became OK.
Ordered 12.12.20 received 31.12.20 quality as always on top. Ordered on Note 7. pasted without problems, from the minuses at the first fall immediately damaged so ordered immediately in two copies. To the store separately thank you for putting Velcro for dust collection a very necessary piece. Happy new year!
Very good product, thank you very much, the store and I recommend it.
Glass took about the stock, everything came whole, well packed, on my phone model came up.