SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Пришли быстро. Качество отличное. Очень доволен. Спасибо продавцу большое.
It's very good looks good quality plus it took only 6 days, I recommend this store has good product and fast shipping.
нормальная рубашка. на сезон, не более. так и не понял, есть ли смазка внутри или нет. Но я использую оригинальные тросики Шимано, а они хорошо с завода смазаны
At first glance good, the shell is soft, easy to bend
Haven't used, but seems to me fine. Nice price.
The order reached 24 days. The quality of the braid is excellent. Packed well. whatevertings recommend.
Well received, same color and length as in the specification. Quality wise- i’m satisfied, will update after installation if face some trouble.
Very good, quality shirt. From the top is a dense plastic that does not deform, and in principle do not retain the shape at a strong bend. I have not put it yet, but even on the feelings of very good quality.
product came super fast! looks good, only time will tell how really good it is
I am very pleased with my purchase Very good item and Excellent fast service as described many thanks
Fast delivery, everything corresponds to the description. I invite you to visit our channel on YouTube -> RMA channel there you will find reviews of bicycle components with Ali, including Chinese carbonate! And as well as assemblies, reports on the results of operation and much more)))
На вид хорошая рубашка. Посмотрим как будет работать
Very acceptable quality cases I have bought on several occasions
The color is quite darker than the color of the photos but fine
The parcel came in two weeks. Quality is good. whatevertings recommend!
Nice shirt. Thank you very much to the store for prompt shipment and good packing.
Everything came quickly until I tested took the Prostock I think normal.
Fast shipping and good quality
3 meters. The color is the same as in the photo. Tough. Compared to the standard one that is default, it is quite hard. Maybe it's even better, let's see. Sending fast, delivery on time.
cable looks nice, will see if shift better than older cable