SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It went long, the pump does not regulate the supply of water. kapets! Opened the dispute returned the money.
Good compact product
Excellent, as description
The product came quickly and in full set. Thank you.
Packed perfectly! Plastic quality is good, miniature, good
works good. will test it and see how long will it go
It's been a quick two weeks. Packed for 5. not yet tried.
Works perfectly, decent yield for such a small thing say. Could it perfectly eliminating.
Came quickly, works quietly, took on 25W, shakes well!
Description corresponds. Packed well. It came on time. In work did not try. In appearance, the quality is good.
Works on well, adjust the water flow is a not so good because it only heavy goes. But does its job
I just got the bomb, I 've tried it and it works fine at the moment, but you'll see in time the result it gives. It has arrived very well protected and the cable measures approximately 1,38 cm, not counting the plug.
item delivered in good time and without any damages they look like quality I may buy more
Pumps work, long lay at customs, had to write to the store, then came in a few days.
Delivery through the network of stores Pyaterochka, quickly, but like the Russian Post is carelessly delivered. The pump body is broken. Freaks in one word. Packed very qualitatively only this did not save from handjobs. And so I recommend the store.
muy buena calidad, bien embaladas, envio tardo solo 2 semanas
Perfect delivery Very well protected Pump works perfectly
It came very quickly. Packing in the photo. The pump is working. Cracks, chips, no creases. It remains to make an adapter for 6mm and run into work.
Packed well came quickly. I did not check, I'll check it out.
Very well wrapped and quick arrival, there is no proof of how it goes.