SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Have tested wearing works and not hurting. Super power control will chosen strength to weight.
Zamovila 11.11 priyshov in the river outside 3.12. At the same time, coribured so wrong, ale is a cheap variant. By this recounting the usсподівання. All the reception, before charging and ready to coristuvannya. I recommend, dude is pre-war to yakista and the store)
The package corresponds to the application, Everything works fine.
Great. it came in 15 days in the Moscow region. In our customs the parcel was opened. I haven't checked yet. In appearance, made qualitatively.
The kit came home (Moscow) in 2 days. Perhaps the fastest result ever. Everything works. There is vibration, there is Shoker mode, there is a sound signal. All adjustable within 1 to 100. 3 channels for different settings (apparently-for various dogs or naughty wife (joke)). Flashlight-also shines. All settings are intuitive. It feels like the dog was very surprised. Can cost just vibration) To the store-thank you. Just the case when reality exceeded expectations.
7 days to Samara. Delivery by sdecom. Bought for the action 11.11 cheaper in 200₽. Trivia, it's nice. Everything works. Seller is good
Thank you for the delivery-5 days!!!! Packed reliably, the completeness corresponds to the description, there are no instructions for Russian, but we will figure it out. To the store-thanks and 5 stars!!! I recommend.
Fast delivery by courier to door. (ordered 11.11.20, brought 14.11.20) in action I checked the email. discharge on the carelessness;))-works well! Range of action-check and complement the review. The store, as reliable-I recommend!
The collar looks great, everything works, on the dog has not yet tried. There was a fence with delivery, the first sent somewhere lost, the store sent again. The seller is sociable, made contact, the problem was solved quickly. In general, I'm happy. How to test on the dog I will add a review.
Well packed, everything is present, works fine
In the kit there is everything for work. Charged. I tried the shocker on myself at the lowest power. Lupit is powerful-turn it on on the dog in the most extreme case. At the level of 99, perhaps you can "fish. 2 such shocker and in the rural club can be arranged "improvisation" from TNT
It came through the Russian Post. quickly. With the store talked, even through votsapp. It's loaded. Sound without adjustments. There's a flashlight on the remote. The charger charges immediately both the remote and the collar. Shocker tried it on himself, reached 40 percent barely erased. 100 percent will kill the elephant. For a dog put 1 percent so as not to pick up bones on the street. I will train with sound. According to the reviews, everything turns out. Let's have a leak.
Works out of the box, 1 current is tested on itself, regrets unpleasant, on the dog Jack Russell 15 vibro acts sobbing. Thank you to the store, delivery Fast 7 days, to the apartment by courier. I recommend, the goods and the seller.
Faster delivery right to the door. The whole set as in the description