SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Three ply air cap packaging wholeheartedly for this information. Quality aluminum car for me and the only case in smudges medium Medium to bury had case is a bit thick servers double side letter writing some discomfort. And fever is very vulnerable to living.
beautiful Very fast delivery
Looks powerful.
Very good protection, as described. Very tough. And I arrive sooner than expected. I would have liked the screen protection, the rear camera. But I'm happy.
In general, I managed to use it. There are a number of inconvenience 1 he is of the artist's size! In the car holders for the phone in shock about magnetic even do not say first silicone base is very thick and secondly it is very heavy. 2 The phone becomes uncomfortable. You don't get letters in the corners. And finally 3 point because of which I removed it. He's shutting down the connection and the microphone. I can't hear them. Another moment! The paint of medium damage, on the first day there was a strip. In general, I do not recommend the product to buy. I think I threw the money in empty.
Excellent powerful durable cover. And you can at least punch nuts and throw!
The cover looks good and reliable, I do not know how it will behave when falling, but at a glance when hitting I think nothing will happen to the phone. Immediately I say, the cover is huge, if you have small pens, you can not look at it (photos compared to the usual case for 11 iPhone). Also, if you have already on the phone clamping glass, I will have to unglue it because the cover has already Glass, in my case, I unstuck my glass. For I have the original, clearly it will be better than that on the case) I'm happy with the purchase, for my work the most it is, But I will be sure that the phone will be completely safe) I hope you will help this review to decide on the choice)
Esta muy bueno, es pesado por el metal y se ve muy sólido me encanta lo usare al manejar en moto gracias por los regalos
The order is good all looks great
Excellent Product perfect embona with XSMax is fixed with 6 screws, includes arm wrench and towels to clean the glass, it only looks a little heavy, I arrive in 20 days.
The castle shvidko opratzyuwali and they called. In Ukraine came for 13 days. The goods are yakysniy, it's a description. It's not like I'm robbing the castle once. Recommend
According to the description it arrived in good weather to protection although I would consider the aluminum carcass to have more volume for direct-to-screen hits as previous Carges some that purchased from the same plus by the way very tough and much more aesthetic than this
There is no one self-tapping in the photo can be seen
Order on 11/04/2021 Received on 20/04/2021 Be careful the window of the Hull breaks quickly
Metal. Heavy. If you have weak hands, then not for you. Closes reliably. I didn't. Shipping fast. Weight and equipment on the photo
im soo happy to my new case..i just loved it soo much..its exactly fitted to my phone.its a bit heavy but i dont care as long as i knew it protects my phone.. the delivery lasts for 18days..quite fast than my previous orders..
For such money could and Luche pro quality make, but there are no analogs
Sturdy but not straight retail, ansonst as described! Including all notwendigem tool for installation and utensils for cleaning the disc
At the edges there is pressure on the display as a whole everything is cool
The order came quickly surprisingly, packed very well, the quality is good even pleased, but there is a feeling that the paint of course will tear back to wipe in places of frequent contact,. But on the edges of the bumper made of rubber to the touch pleasant and well drinks that when falling does not cut off and does not stretch the components of the phone! Plugs for zaradku and headphones are also there.