SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Sucks not well worth the 5 tale I paid via pix if not I'll have go in and're not I have no more
Ótima qualidade! envio rápido!
chegou tá funcionando, normalmente recomendo
Super good quality video and sound, will be perfect to make lives and record videos, but need adequate lighting, but has set up saturation and other video settings.
High quality very good
The audio quality is flawless, even better than my smartphone, but the camera is a little weak, the quality is really HD but the color is very grayish, but good anyway.
Arrived mixed packing, but everything is working as described.
The product arrived fast less than a month very good recommend
Product inside the expectations according the ad. Camera image at first was with some distoçoes but after 15 minutes of use the picture was clean. The price paid was a good purchase, but for those who wanted to purchase a targeting something more their occupation, recommend buying another web cam.
I liked the camera. I took it for a 3D printer. The image quality was pleasant. The lens is glued with a holder. To adjust the focus, you need to drain a drop of glue. Most importantly, the camera works with octoprint. Supported by mjpg-streamer and FFmpeg. On the chip glued the radiator, because. Pretty hot. Also the advantage is a large spacious body. Got at the sale at a price of just over 6000 rubles. In general, the estimate is 5 out of 5.
Perfect, connect to a usb port and ready. Very good image, perfect broken, let's fit the perfect description. Very happy. I recommend.
Good camera cost benefit… It took a little but due to the office that did a salad
It's a gift for my pololo. When I try it, I'll tell you how it goes.
The product received as described in AD. Fast shipping and well packed.
The product for the price offered is good though if you intend to buy the product I do not recommend economic shipping as it is sent to Quality post and that post company is a headache
Delivery to Volga-11 days. The Mail tried to kill the parcel as could, but it did not work: The camera is intact. Very light, while fastening tight-does not hang out, made with soft inserts, so as not to scratch the monitor and prevent slipping. The tail from the protective film breaks off, so that you can remove the film only by digging your nail. With the lens too! If you think that the camera used and all in scratches-remove the film from: In the photo everything is visible, in fact. At win 10 decided after the reboot. The picture is not bad. For your money, it's just a bomb!
Received very quickly west of Algeria, my pc recognized it directly (windows 10) good quality image, against the microphone is bad, it is better to use a microphone
Entrega rápida, super recomendo, ainda não testei, mas parece ser muito boa.
Free shipping super fast to Israel, look good still not tested, it's packed in good
working good!