SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The parcel came mega quickly through the ship logistics. Packing without damage, wrapped in good faith. Experience of using such a no, so I will get used to it. In appearance, the assembly is reliable, in good condition. The store will recommend.
After enjoying this item for a few weeks I am very happy with your purchase. I love its dual function: selfie stick and tripod. It connects perfectly by bluetooth to any device and its charging is fast. I arrive within the estimated period and in perfect condition.
I did not communicate with the store. The goods came very quickly (less than 2 weeks), to a new mail. Packed well, nothing damaged. Button on the battery, additional illumination is charged by cable (included).
The package has arrived in perfect condition and has taken very little. It works properly and handling is very simple. I certainly recommend it.
It's really nice and I received it earlier than expected. Thanks
The order came to Moscow in 8 days. The quality of the plastic is good, it is quite confident even at the maximum elongation. All fasteners are clearly and tightly fixed. Unexpectedly pleased with the backlight, which has 6 modes (very warm, warm and cold, weak and bright at each temperature) costs its money.
I received it in excellent condition, without any damage.
Product came in 2 weeks and was good packed (no any damages). Selfie stick is good quality, light and easy to use (stick itself and also with remote controller).
Muy contenta. Falta probarlo, pero aparece que es de buena calidad. Ha llegado muy rápido.
Took under the camera, through the adapter keeps everything well. In the kit mount for the phone (I do not use).
Good product quality, fast delivery, recommended store
Cool selfie stick! From the backlight of use there is no. You can take without it, if you find it cheaper;) and so-cool! Like it! Comfortable! Steady! Well holds an iPhone! Well adjustable! In M-video this costs 2600, well, or similar;)! Do not overpay :) take this! All like it!!!
The product arrived in good condition and good quality lighting and Bluetooth work well
Article very well finished and as it comes in description
Very practical to wear, and meets all The functions it says, it could be followed up and I recommend the Tienda. I love the product!
Perfect in quality, in delivery time to be in proper, and only need to prove it, but so little that and tested is very well, and the price is very accurate.
Perfect came to me very quickly and excellent the article.. I recommend.
As described, I recommend the store arrive well packed.
It's magnificent I love it so much they're perfect more than the photo
I haven't used it yet but it comes very well done. It costs a little to open the phone stand but it's pretty good