SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Mouse is very nice with good quality material used for body and mouse wheel has nice feel also, It doesn't feel a cheap product. 100% recommend, fast shipping received in 18 days.
Fast Shipping
What can I say? Ordered in Hmao, came to Moscow. They say go get it! Funny! Four thousand kilometers. Argued for three weeks, but thank you Ali, the money was returned!
Заказывал 10 привезли 21 прямо домой, 2 кнопки бесшумные
Delivery is not at all "Express". A month to the Saratov region. The mouse itself is light, quiet and large. The fact that it is light is a minus. But it is compacted with the size. In my hand lies just gorgeous. To noisy buttons it will be necessary to get used to, but it's not scary. The length of the wire is impressive, 2 M.-What you need. Alien of course is not the best, but for the mouse for 400R is very good. In general, the purchase is quite satisfied if I add a review.
мышь классная.Основные клавиши реально бесшумные.Всё работает чётко,есть двойной клик-очень удобно.Посмотрим сколько прослужит.А пока всё огонь.
Мышка отличная, действительно бесшумная, порадовала кнопка даблклик изменение дипиай, все супер!
The mouse works, the first week was happy as an elephant, After felt why cheap, I use 3 weeks already. Good Mouse Pachet ..
Great little mouse very good for E-sports as it is what it is meant for Excellent value good product recommended for pc gaming !!!!
Is working
Aspecto rubusto un poco grande pero se adapta muy bien a la mano, se desliza suavemente y con facilidad en toda superficie aún sin pad mouse,su efecto RGB lo hace muy atractivo.
The goods were delivered to pochtomat Pyaterochka in 4 days. Externally not bad. A little Hilo look side buttons. The buttons work gently. In the hand sits very comfortable
XS what to write here. I took a noisy one. Photo insides attached
мышка супер афигенная радости море в использовании супер чувствительность 100% афигенное
16 days, thanks to 2007 computer with USB driver for Windows XP, 7, 10 s play with CS: go and GTA 5 online in all works
Everything works fine.
Achered mouse for its price, I advise Assembled chic, nothing dangles, does not fall off, it stands on the surface confidently, does not shake. True, there is practically no illumination on the side, it looks not very aesthetic, but not critical. The length of the cord is enough, LKM and PKM are silent, the rest of the keys are sewn, they are pressed by the way straight kaifovo, you can accidentally get get Delivered the courier to the threshold in about a week, super Take it short, just crazi Mouse swag
Thank you order received the store excellent fast shipment very quickly delivered. The mouse really liked it, quiet and bright. Appearance impressed perfectly. Short shop and I recommend thank you
Free blisteringly fast! The mouse has delicate buttons and makes no noise, at least compared to what I had it a nice difference:) it's very performant, fast. We see in time…
Muy buen producto se ve muy bien y tiene buen material ya solo falta probarlo un tiempo para ver su rendimiento