SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Came on time
Came very quickly, home delivery. The goods are satisfied!
Excellent goods
действительно отличная подставка под ноут! крепкая, не падает, прорезиненные вставки не дают скользить ни подставке по столу, ни ноуту по подставке. стоит своих денег
Regular stand. 120mm turntable becomes like poured. Dont thank
За свои деньги шикарная вещь. Рекомендую
Yay! I ordered 6.12, took 18.12 in the post office. Packed securely in a box in size, inside also in a gray cover on the rope. Color, design, quality-everything coincided with the description and expectations (read the reviews of previous buyers). After one year standing a laptop on the book, I still decided to order this miracle of technology, attach photos of the result. One leg when installing a little cryvovate, but with the weight of the laptop over it smoothes and the problem does not remain at all. 100% is ready to recommend to everyone, the thing is very convenient and reliable.
Brought to the trail of the day all super recommend)) MSK
Shipping Super! The courier brought home in three days. Everything is very convenient and functional.
Very fast shipping (2 weeks from CN to CH) the quality of the stand is good for the price. I really like the fact that it’s height-adjustable and portable. The 15“ MacBook Pro fits quite comfortably on the stand. The carrying case is also much appreciated.
Really fast delivery. The product is definitely nice and convenient for my daily routine and work. High quality for such money. Thanks!
I like everything, it looks reliable and heavy. It remains to buy a table)
Small, made neatly, thought out. My 17-inch laptop is on it steadily. Recommend!
I received the aluminum stand in less than 30 days. The store is very much trustable.
As described, sturdy aluminium, well made. comes with cloth case. can be put into 8 different levels/inclines. arrived fairly quick. Definetly recommend.
Very good and stable product with great material quality. Nice packaging. There is a soft bag for carrying which is a huge plus. My 14" laptop stands perfect on the stand. Recommended.
Framed the queue quickly in the stain. packed normally. Stand fire, under the laptop is that.
All perfect, order 11.11 and arrived 11.16, looks like orders arrive earlier, thank you very much. The order as expected, looks very good and especially robust, looks strong and aluminum, no plastics, and to put it in various positions, if I had to put a stick on it, it doesn't open too much but good, the only bad thing but for putting a stick. Thank you very much.
Legion 5 Pro keeps perfectly, temperatures under load decreased. For a heavy gaming laptop is suitable. Recommend.
Excellent stand aluminum is not plastic, you can take.