SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Came! Everything is fine! The goods are satisfied! Work is excellent! Advise!
Excellent product, very fast loading, very grateful, is exactly the same as what is shown in description, that have excellent vibes
Very good but if I add my iphone 12 pro max it does not load anymore
Muito bom e chegou super rápido...agora é só testar
Good quality! It came to Brazil in 17 days. I recommend
Very good product, lightweight but very functional
Excellent quality! Fast Charge! Block buy to it necessarily with such parameters
Works fine, sometimes when I try to charge phone it take a whilr to start charging, but overall good
Very useful
Even the miner all right
The goods came very quickly, the track is tracked. The product corresponds to the description for iPhone X, iWatch 3 is suitable, and for iPhone 12 Pro Max does not charge (but also in the description of this model there). Heats up slightly, charges simultaneously-very convenient. The store and I recommend it.
Excellent charging. Everything works. Chinese AirPods (pro) are very warm on wireless charging. Therefore, it is better to charge them on a skinny bark. I use charging 40W. Delivery to Moscow about two weeks.
The goods came very quickly. I ordered two pieces, turned on, it seems to work while it's normal. The delivery speed is super fast. Respect to the store. But the packing is weak. One box crumpled on the road, but the goods are intact and working. Hope all goes well.
Very happy with the purchase seems good quality, but we will wait for the behavior with the different loads it has. Later we will give more opinions 20 days to reach Canarias.7
Все отлично! Пришло все за 2 недели! Заказывал сразу с блоком!
Thank you to the store for efficiency and good quality. The parcel is delivered to Ufa in 10 days. Everything works, charges. Cable included.
Everything works and charges. Separately need to buy 9w-3a adapter
it works really as description!! Great purchase and fast delivery! Highly recommended
Заказывал сразу с блоком, положили его в одну коробку с площадкой. Все работает, часы, два телефона и наушники заряжает вместе. Скорость не проверял. Сделано добротно. Рекомендую. Спасибо продавцу