SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Линзы оправдали мои ожидания, все супер!
бысьрая доставка, около 2 недель линза крутая , снимает отлично к Самсунгу S10Е подходит отлично
Came the goods quickly, tracked. The box is crumpled all, but it seems that everything is whole, has not yet been used, I will add a little later to the review
Thank you very much, everything arrived intact. I advise everyone!
Cool Camera, krashcha nizh for 2 dollars, yakysna, Garno photo)
The camera is great. With its task copes perfectly
It makes great widefoto and macro foto)
коробка была сильно помята ! а все остальное отлично ) доставка , цена, качество !
The lens is super. For the masters of manicure and eyebrow-the most it. If you still think-do not think, take it.
Коробка вся помятая. В РБ пришла за 1,5 месяца. Линзой довольна, фото получается супер. Посылка отслеживалась весь путь
Great lenses. Big, heavy. The boundaries of the lens itself in the frame is not visible. I have Samsung S10 +. Macro makes a cool Bluetooth, looks like a prof shot. Fisheye does not distort much, but the effect is noticeable. Comes with a pouch for storing lenses made of eco leather and a microfiber cloth. It was packed well, the box did not crumble. The store did not send the goods for a long time, a whole week after payment, but after sending the order came 2 weeks before Chelyabinsk to the cash register Pyaterochka, which near near Convenient. I recommend to buy. Examples of photos with lenses and without
спасает, если в телефоне нет макро. классная камера. Единственное, нужно приготовиться пользоваться, чтобы свет правильный был, руки не тряслись.
Good lens
Delivery month to Minsk. Everything is exactly like in the photo. Packed perfectly. Nothing's broken. the instruction is in English and Chinese. Lens, clothespin, cloth for rubbing, cover and leatherette. In the work until I tried, I'll try-I'll add a photo
Very good quality, lenses in a metal case.
Funny thing was made 11.11.20, and received only 08.01.21
The impression is good. Especially in comparison with old Alisha lenses macro. There are no darkened edges, the macro lens is wide enough, the quality of the photo is not bad. I don't really need a wide-angle, but I'll let it be. The photo indicated how many cm to the object. And an example of a photo without lenses in general and with a full set of lenses. We can play. I put 5 stars. I recommend for beginners in the field of macrophoto. It came a month before St. Petersburg.
Thank you very much, went 1.5 months, tracked, corresponds to the description
The goods came in a week in Poland. I did not expect such fast delivery) packed only in a box, the goods are whole and corresponds to the description. Until I caught photos with her)
Excellent lens, I advise everyone, on terms went exactly one month to Belarus