SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Arrived super fast, it is beautiful I recommend it to the 1000%
Ring garni. Kaminchik on the Ministry of Art, I test. Ale is clearly not sriblo ahah. I need you to wear it.
Very but very satisfied with the product arrived earlier than expected the date of April 4 and I arrived February 28 the product exceeded my expectations my wife loved Thank you greetings from querorder Mexico
Good size, little big rock but overall nice. Fast delivery
I am very happy to buy on this hand store commodity was identical 100 percent with the pictures displayed in this store's store, which was distinguished quickly reply to the questions as well as good treatment was fast
I liked it very much! Recommend! The product corresponds to the description of beautiful rings. The ring with the big stone is too big, but I'm happy. Ordered size 6, but they turned out to be a little Bolshevik. Next time I will buy 5 size
Are beautiful, Let's hope they don't tear off or stain my finger like others I bought. I loved they look very beautiful☺️!!
Not and as bright as in the picture .... but I liked it very much is a delicate and beautiful jewelry
Ring sooooo beautiful and heavy looks like real dimond ring.. hope this for log last not shine
Fast delivery, beautiful looks like real,as the picture, highly recommended it, thank you store
Thank you. Goods as in the photo. Super. Pebbles. Packed perfectly. Delivery fast ..
They're beautiful, they came very fast! They look good quality, I hope it lasts the color, right measure. Thank you.
Very nice the vrdd I loved but if it takes a month and days to arrive
Like a describe in advertising. I loved it, it also weighs the ring! It arrived accurately! Thank you, I'm so glad!
Excellent kit, flicker. In size. Fast shipping. Happy. Thank you.
Well the truth the product is beautiful better than what I think very pleasantly surprise for the price bravo
Exactly what i wanted, the ring is so beautiful, i will wear only one peace, the other one (flat) wearing with this one is too much for my taste. Ring is big, looks like silver, it has a 925mark on it, i am so happy, i even choose the exact size for my finger, no 7.it shines and look so expensive
Material so Sobi, ale for the Taku I will receive norms. Lemon gold color
Ring Stunning! Zashibis! Very high quality !Looks better than real.. Thanks to the store.Fast delivery .Will order more.
It's beautiful! It came super fast. And it shines beautiful! The material very good!