We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I am very satisfied with a shopping experience. I have been wanting to buy this massage backrest for a long time, and finally bought it home. The massage effect is really good, very comfortable, and the price is also very suitable. I recommend it very much.
I would say is a good product, not fancy or high quality, but fair for the price
I bought my mother a birthday gift in advance, and when I received the package, I opened it and tried it out. It felt very comfortable, and I believe my mother will like this gift!
received with one missing part, Ali express compensated to buy the missing part locally. Thanks Ali express.
Working, fast delivery, good packaging
I loved it very nice
The arrived fast, quality excellent, very satisfied, אזמין again בוודאות
Delivery is fast, the store is very good, the product quality is also great, the massage is very comfortable, and my family also likes it very much.
Both adults and children at home have tried it out and praise it endlessly. It's a very useful product that can be used by the whole family
I have been looking forward to its arrival and immediately gave it a try, which is much better than expected. I highly recommend it!
The package has been received and is undamaged. The massager is very good and has a great effect on relieving fatigue
A great massager. It is my favorite massage product I have ever used, with powerful functions and fast delivery.
Cool!!! Amazing massager, fully functional, of good quality, able to relieve fatigue, very comfortable, I love it very much
I liked it very strong, and it does what it says, good buy I would buy again, very good buy
Very effective great product.
It’s ok I use it on my back but sometimes stops beacsue
It works fine. It’s a gift. Hope she likes it
Very comfortable, I feel very relaxed when I come home from work, and I really enjoy the massage. The delivery is also fast, and I didn't have to wait for a long time.
A birthday gift for my mother, she really likes it. My father used it once and also likes it very much. He asked me to buy one for him as soon as possible.
Thank you very much! The packaging is normal, the work is normal, very practical.