We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thioght it should be a set
I was impressed, the speed of shipping 20🌟But the packaging I leave much to be desired, it came directly l box without any kind of packaging to protect it and suffered some damage, not to mention that they placed packing tape directly to the box, in case I would like to sell since I have a veterinarian, I will not be able to do so, Be more careful with that detail for the next one.
Sim problem. Let's see if they last with good care
what can I say, it dispenses dog poop pickup bags!!
great product. my dogs poop a lot. i always have to reorder.
Good product. Very fast received in The Netherlands.
Everything arrived well the package, I have already used these bags before and they are large and with the smell of lemon to minimize the smell of pet feces.
Quality bags
Very useful and resistant bags do not break when putting your hands to collect what you need
goood stuff
Good packages
Number and quality pass
good
fast shipping
The rolls are pretty small. The scent is nice. They seem thin but not thinner than any of the cheap ones you get at the grocery store. They took a real long time to ship though.
the size is not what I expected of each one
I have a Chihuahua dog therefore her needs are small and I would have to gather the needs of a whole week to be able to use a full bag haha the size of the bag is fine the package of the bag. Is very good. Wrapped is easy to remove has a good smell is pleasant, but I don't think it guarantees that it will remove the bad smell from the poop, but it is a very good product, I also think it can be used for more things than just dog poop.
Retrieve product and get fast
The box arrived a bit battered but in the end what matters is the content. Bags are not as long as those normally sold in pet stores in Spain. Also the roll comes with much less quantity but I suppose it is so for the price…
Good, functional product! Do what it should and has a clear buy recommendation at the price of 40ct per roll.