SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It came fast, first they didn't work, so I explain what the reason is, the bulbs are fine the problem is the installation I put it to you to know, these bulbs go without transformer are already adapted to not put it, If it happens to you, you just need to remove the transformer that's plugged into the bulb and replace it with a lap lamp, I'll leave you a photo of the slide, nothing's wrong with the s-light bulb. They're fine. You just have to adapt it. They illuminate very well, the ones I took were white light and 5v have illuminate very well I leave you Photo, well packed. I recommend store and product.
For spot excellent, sent by stock, thank you
Phytolamp. Warm your ass. Well, or the colors to shine
Great LED bulb! It shines with cold light. Thank you store!
All as in the description. Works, for long or no time will show. Shipment fast, delivery month. Recommend.
To Ufa 2 weeks. 60led 7W. Real power 2.4W. Got married. The light flickers, pulses. Okay, maybe I'll set it up, I will not set it up-I'll throw it away)).
Everything is fine
It's been two weeks. Norms Pasha.
Delivery, in United Parcel, 27 days from the date of order to receipt. Sent at once. Packed in an envelope without an inner navel, a cube. Got it without damage. Watt meter consumption: 2,1-2,4W, 0,031-0.035a. The price taking into account the store's coupon (1 $) 0,05 $ = 3,85 rubles.
Лампа обошлась до 10 центов. Пришла посылка довольно быстро, Али объединил несколько заказов у разных продавцов в одну посылку. Доставляла НП. Все пришло целое и рабочее, товар соответствует описанию. Упаковка – простой п/э конверт, а сама лампа в картонной коробке. Мощность я не замерял, но светит чуть тускнее 5Вт. По весу очень легкая и, само собой, мерцает. Учитывая то, во сколько она мне обошлась, считаю приобретение удачным, а за свою полную стоимость, без купона, ее брать не стоит. По долговечности – время покажет, в магазине заказываю впервые. Продавца могу рекомендовать. Большое спасибо и 5 звезд! Удачных продаж.
Cool lamp, not the first time I order, shines brightly. Delivery fast, many thanks to the store.
Works fine. And yes, the store during the week replaced the not working bulb (sent at his own expense) without any questions and disputs. For this, 5 +++
Everything is fine. The lamp is working. It's not the first time I take from this store a lamp on a coupon. Inexpensive and the quality is normal. It's true sometimes for a long time
The parcel has arrived in 3 weeks and is packed in a cardboard box thin, the whole bulb corresponds to the declared description is not bright, I recommend
A normal lamp, the light is weak and ripples on the camera, came quickly. The store well sent at a discount! Super thank you very much
A very good product fully corresponds to the parameters stated in the description, the parcel in the way was slightly crumpled and buried, but the lamps were not damaged, they shine perfectly. Delivery is very fast. The store is honest, responsible, trustworthy, I recommend.
The order came. two boxes are podmyaty. not critical. all lamps are working. I recommend.!