We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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The light is good, packed well. everything works. I recommend the store!!!
Amazing, so cool! Thanks!
Beautiful Article, fun, a nice gift idea for a child wishing to have a day light. Shipped quickly, thank you very much…
Lamp as described. Beautiful packaging, just for a gift. I recommend it. Thanks to the store.
The size could be a click bigger but still perfect :)
Cool night light, but the cord does not work, only from batteries
Easy to assemble and fast delivery by vendor. It looks exactly as shown on the site. Unfortunately, I was unable to attach the image of the assembled plane from my gallery?
Perfecto
fast delivery to the uk. bit smaller than expected but a really nice item!
Beautiful and bright lamp! The child liked it. Glows in different colors, works from the network or batteries. I think the batteries will last for a long time.
Very good quality product delivered quickly, less than 3 weeks, and it’s exactly as described, I highly recommend the vendor.
The product corresponds to the description, the remote is not of the best quality, came quickly, shines well in general was satisfied with the purchase
Packaging was poor and the box was damaged. The item inside looked like someone had tampered with it and returned it to the store. I can tell the damage on the packaging coincides with the damage on the box, however, the plastic on the acrylic plate on one side had been removed and then put back again. This is not a deal breaker. The item does work and makes for a fun night light.
Thanks for the fast delivery, everything works as it should.
Product arrives in excellent condition. The lighting works correctly, either by battery or with your power cord. For the photo the protective film is not removed as it is for gift.
Excellent!!!! Good quality! Fast delivery! Thanks so much friends!!!!
nice and strong design, high-quality,and change multi color
very satisfied
Amazing quality as described. Fast shipping good communication perfect fit. Will order again from this store. The package come with no problem and nothing broken. Thank you