SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Super fast come!!! I just need to test, looks right high quality stainless
I received an order for 5 days (Moscow). Looks very worthy, quality. While I tried for an ambulance, I will experiment. There is an instruction in Russian language
Arrived fast, material quality, well packed, now test…
Отправили на след день после оформления заказа. Пришел очень быстро! Меньше чем за неделю! Все хорошо работает, инструкция прилагается. Упаковано было хорошо. Спасибо! Буду пробовать) давно хотела приобрести
Very good quality product equal to description, bring Spanish manual and plush bag to save
Отличный аппарат, действительно пробивает пробки в порах и делает лицо чище, не ожидала такого эффекта.
retire efficacement les point noire livraison rapide
13 dni szedł , fajnie kopie prądem czyli ze działa, dobrze zapakowane polecam
I liked it very, very easy to use and cash. The option of giving you the cream and extending it is the one that least convinces me. I mainly use it to remove black spots and it goes great because it closes pores and doesn't irritate the skin.
Super fast delivery!!! Super device, thank you!!!
Speedy delivery, LOVE the packaging everything looks very professional. Great product! Y
Looks good. Included works, slumps, packaging is very neat and you can for a gift. there is an instruction in Russian language. As I will try to write about the result.
Alibaba ordered ever best we 've come to work very well and terrific steadily available with key
It works really really great!!! And delivery was very fast!
Box is a bit squished imported cowhide came but Things are good Use a result effect with its business card Working day sounds more as long as ㅋ ㅋ And hand is felt in vibration? electric? The IED fog is living in that same day later the body mist the living pray like feeling God ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ Often a horse and a week intervals to need a word ㅋ ㅋ
Very quickly delivered, the quality is excellent, I have not tried it on myself yet, but just included) impressive sound feedback will be added later) Matte, pleasant in hand)
Fast shipping and packaging products are well in DET-yet use Day devices work has been well wish four key
I looked worthy. the box came mint, but I ordered for myself, so it's not critical. thin, beautiful. immediately put on charge) after the application I came with feedback.
배송도 비교적 빨리 왔네요. 간단히 설명서 보고, 직접 써 보니 피부가 깨끗한 브낌이 나네요.
Супер! Все приехало в целости и в рабочем состоянии. До Дома за 10 дней. В комплекте русская инструкция. Попользуюсь и дополню отзыв)