SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Works well. My tv dvd living rooms. And tv behind in conservatory. On 1 locker. Ziggo should I still watch equally how I do that has a different kind of frequencies.
Do only my tv on it connected, I have no transmitters and use only apps. Sorry you this not can control with voice, via Google home further works fine and easy connecting.
Not yet tested, but arrived super fast and well packed.
The product is great, only regret having purchased only two. Now the problem with batteries ended. The downside is regarding the package that was packaged, very little to an electronic product. Working Tri well, my TV LG and my air Samsung working perfectly with this product. Other negative that had nothing to do with the store's delivery. These posts are a PDF. Face very unprofessional. They put as received only had no one at home instead of them takes back the guys just played in front of my house.
Arrived very fast, made the request on 15/11 and arrived in 04/12/2020, only 19 days. Came well packaged and well packaged. Bought along with ruler smart WiFi. The ruler came with a little wrinkled but should be the fault. The product itself is good and work as described. Easy setup and you only need to connect the network infrared 2G to make the configuration and ruler. After that is done the WiFi connection you can re-use the WiFi 5g or the network mobile data of your phone to use and control devices. You can do several command with the app smart life and even add commands the Siri, for those who use iOS.
As described, range top can stay up hidden the sign rebate on wall and works without any problem. Took a while to understand how to create the control of each unit. Has a multitude of devices and brands to select.
Wonderful products. Better than expected. The size is small and is very well hidden in the living room. Works with various brands, including Brazilian. The connection was very quick and easy. Like and recommend!
Came to Moscow in 6 days. I did not communicate with the store. The remote immediately connected to tyua and checked the work with air conditioning and TV-everything works. Works as well as a remote control from Yandex. I did not check the distance.
Set up in 7 minutes, delivery 3 days in RND, TV skyvorch picked up, TV box t85q failed and Hans air conditioning too. In principle, satisfied, no complaints
Greatly recommend. Working perfectly. The
It's fine. It came quite quickly, bought 11.11 came 30.11 from China to the CFO. Included is a two-way Scotch and a 1 meter micro USB cable. In the work has not yet tried.
The product treated me well and integrated facilmentea with Amazon Alexa and controls and devices. Put in place that has no direct aimed for TV and still works very well. Has a beautiful design and is very functional. Enjoyed. Thank you.
Excellent remote control, came quickly. Works with all instruments with IR study, in the smart life application if the device is not on the list, you can train. Alice really sees apparently only devices from the list, the device, which was trained, did not appear in the devices of Yandex. Ie. Voice such devices will not control, but from the smartphone from the application please.
Very very fast! 3 days to Arrivied. Works fine with any things and works with Alexa. I recommend
Arrived very fast, easy and intuitive configuration. After you add the controls of you want to control, go on own app and pairing with Alexa; then just give the voice command.