We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great
It works perfectly, it's the second I ask, it comes great not to have to buy new iPhone chargers as you use the old chargers, product and highly recommended store.
Excellent adapter, I order the second such, quality at altitude, thank you very much to the store.
Very well packed. Thank you.
Looks and works exactly as advertised and as well as I could test it with my knowledge. Sturdy aluminum case and slightly larger form factor compared to the micro USB to USB-c one, but that's expected. Converting was problemless and effortless. No communication took place with the store.
Metal made with tough and luxurious. USB connect to try is to buy yo Speed is slow four key Reading speed 400 MB/s than ginseng's high performance USB plug by Bonnie S of MB/s Speed is one option. S K videos if not for general use or car in Use the matter by eliminating information
good item
first impression: very good product with a good quality.
устройство работает как переходник на usb-c , но не поддерживает видимо поток по USB 3.0
24 days to arrive my home pedi 10 arrived the 10
The product looks great, is of very high quality. I hope it will be as good to use as it looks ... Very fast delivery to Poland - 22 days. Thank you for a lovely shopping experience and I HIGHLY RECOMMEND.
Works flawlessly! :)
Everything is super fast delivered in 2 weeks!!!! baseus I'm delighted as always!!!
everything works perfectly!
All OK thank
Все отлично. Доставка быстрая.
Wszystko jest w jak najlepszym porządku, przejściówka pasuje, wszystko bezpiecznie zapakowane. Zamówienie przyszło bardzo szybko około 3 tygodnie do Polski. Polecam serdecznie :)
Shipping 23dni. Baseus products all the time very good quality. All According to zamówie niem.
The essential adaptor for all USB C connections. Baseus makes the best quality USB C adaptors.
153₽ came very quickly, but unfortunately not a worker ((((the store immediately offered to send a new one. Sent immediately, waiting. For service and communication 5 *