We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love omg it's just beautiful
Love it,its beautiful as in the pics,the colour of the bigger part is a bit more bronze than golden but not a big deal. Generally would order again
Very nice necklace to do with time if it does not rust
The store mixed up and put the wrong part of the order, but I'm still happy! Looks pretty cute!! To Pyatigorsk in 12 days
I love the necklaces do not do too much at all and its independent of each other, very well packaged and very good quality came in 2 weeks in france
Chains are insanely cool, combined with many things. They look like real gold. Came to Rostov literally in two or three weeks. I advise everyone)
It arrived in Ukraine in 15 days. No defects, everything is fine
This very beautiful very good material, it won't take long to arrive, it is recommended
trop bggg
Really very much I love top! And the advantage is that we can wear them together as separated
The necklaces are of very good quality. They are separated you can put the necklaces you like the most without putting the 4
Arrived very quickly pleasantly surprise, good quality I recommend the store. I expected a little bigger for the 2eme but it does not matter :)
Fine, as in the picture. Arrived in two weeks, fast shipping.
super joli, ils ne sont pas tous accrochés ensemble donc on peut en porter uniquement un, au vu du prix je recommande vraiment
Identical to the description, it is very very beautiful! No need to contact the store
Super necklace, to see if it does not rust, delivery faster than expected, I recommend!
Coming super quickly, the product is exactly like the description.
Super I love the necklace it does not rust and it is vrmt beautiful only downside the delivery which is long but hey it's not a big problem in real life and for the price it's top
Necklace very good as on the description :) but beware they are very very very fragile be careful!!! Delivery in 2 weeks in France good product!!
I really love very very beautiful according to the description I recommend!