SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came to Naberezhnye Chelny in 9 days, everything as in the description, everything works, in work has not yet tried.
The machine is good all works, it arrived for a month, I did not communicate with the store as I cut the dog.
Super!!!!!!
Good quality, cut the dog's hair well, the goods are very quickly in Latvia in two weeks, everything works, the device came even with 100 percent charging, I recommend this product.
May 4 ordered May 12 came Gatchina! Hyper Fast delivery at first glance everything is chic, the packing is excellent)) nothing is damaged. I did not communicate with the store. After use, I will add a review)))
Much better than I expected! I have a max 50 and they cost me the spare parts the same as three machines of this, it cuts great and super comfortable! I peeled my water bitch like nothing. A wonder and arrived in a few days.
Заказ был доставлен очень быстро. В течение 6 дней. Трек почему-то не отслеживался и пришёл в почтовое отделение. Посылка хорошо запакована, инструменты все на месте, включая сам триммер, насадки и даже масло. Аппарат был заряжен полностью. В начале муж опробировал машинку на себе)), а потом уже приступили к стрижке нашего Йорка. Для отсутствия опыта и первой стрижки получилось очень даже неплохо. Тк собачка была обросшая и вся в колтунах модельной прически не вышло. Спинку брили 3, животик и лапки без насадки, а голову 12. В целом триммер стрижет резво. Из лохматого йорка собака за пару часов превратилась в чиха))) Работать рекомендую аккуратно и бережно, тк можно поранить животное. в целом покупкой довольна.
Everything is perfect. Coming for few days to Spain.
Chic machine, for such money. At me cocker spaniel, striget as in oil and does not fight sherst, as they write. I took a full set. The parcel came very quickly, everything was tracked. To the store Thank you so much!!! I recommend the goods and whatevertings!
Great device! Very quiet, go flawlessly by paardenvacht back! Legs and ears shaven within a week in house!
Delivery is fast, brought by The Courier. Immediately cut your super fluffy cat with a 12mm nozzle
So unexpectedly fast, I do not remember even a week passed or not, it seems 3 days. Everything is tight and well packed, works wonderful .... Thank you
Came the whole kit, as ordered. The machine is already charged. The box is whole, wrapped in a full purge. Thank you store.
The order is quite satisfied with not wow, but the price of quality corresponds to
The machine is excellent, does not eat wool, it's good to shave. In addition, the delivery was very fast
Everything came intact, not counting the box, it was a nightmare. In general, all the rules. In use, she behaved at 4, well, for home and just care for her animals, it's not bad. A little chews wool at York (he did not like it) shaved with a nozzle and lined up the angle of the blade, had to go 3-4 times at the same time. Came charged, the charge was enough for a haircut per hour, even 20% remained. In general, we are happy to see how later it will be. In the set there was charging, a battery, a brush and 4 nozzles, there was no oil.
Excellent machine, rechargeable, ordered with a full set of accessories. Came the order for a couple of days IML delivery
It works very well, I liked it. Arrived in Chile in two weeks
Everything came in a complete set, but the box is clearly narrow for all subjects (it was pushed everywhere it could be), but it's nonsense, because everything is fine. In general, everyone is happy, but it became even a pity to cut the cat, I will add a review when the wool will get it and cut it
The parcel came in 3 weeks to Rostov region, the track was tracked, packed normally, the quality is good, in general I recommend.
I am very pleased with the purchase, first came quickly, less than 2 weeks, and in-second I did not expect such an effect, I cut very well and easily, of course, I My cat had a lot of clutch, but the machine managed, for several approaches we achieved the right result and the machine was discharged only half
The machine logs well, but not much. Against wool does not shave, but on wool removes only the top layer. It is necessary to drive for a long time and nudity one place, if the animal with thick wool. My cat is evil and not manual, the idea was originally so-so) the machine is quiet, even the wild cat is not afraid of it. Comfortable in hand. Who has adequate animals can help. In any case, here exactly the price/quality corresponds. I didn't expect more. Try it was possible) but I will return back to the professional Grumer as soon as locdaun is removed.
Thank you very much friend, it came quickly, tried on itself, everything works fine, it works quietly, the strijot is normal.
I took a complete set with a charging level indicator. I used to master the work of the machine with the method of stak right on the cat. Fluffy was picked up from the sink, was all in Coltons. There is an instruction in English. It is recommended to initially fully charge.
The machine came. very good, only in the kit there is not enough detail.