SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fast delivery to the door 20 days to Vladivostok. The machine cuts well, the nozzles are really clogged with wool and have to remove them to clean, but this is probably the case for everyone. Cut the first time of York, with haircut without attachments 2mm slightly scratched the skin of the dog be careful. The result on the photo before and after
The machine works well comes with a 18650 battery, it will stop well and works without charging for a long time! Seller recommend!
Описание было точным! Упакован отлично! Не помята. Доставка три недели. Очень доволен посылкой! Ставлю 5 балов!
I buy a second time for a gift. The quality is excellent. Recommend!
заказала 6 марта 2021 9 марта 2021 был доставлен курьером. уже успели опробовать. стрижет хорошо. В наборе насадки для стрижки 3.6.9.12 мм, ножницы, ножницы для когтей,пилка и расческа
Delivery from Russia, to Nizhny Novgorod in 4 days, the courier delivered to the door, tried on Maltese, managed)
Brought a Courier, 6 days to Samara, the dog cut, thank you
It was about a month ago the machine liked working quietly charge for 1,5 h enough. Recommend!
It's for a friend. It's divine that gave me envy! Jajajajaja missing to see what cuts but prece that will be perfect # dog # dogaccessory
Amazing set! I bought a machine for cutting dogs and hygienic haircuts of cats. All animals are long-haired, the dog has hard wool, and the cats are very soft, cut everyone. The machine is quiet enough not to scare cats and a dog (which is very afraid of haircuts). The dog cut took 1 hour from which 20 minutes we cut scissors from the kit. Now in order 1) I have 4 different machines for cutting people, they are all much louder than this one and much scaring animals. 2) cut wool like a hot knife in oil, ceramic knives. A small nozzle to cut the wool between the fingers of the dog is much more convenient than a scissor or ordinary nozzle. 3) nail clippers made manicure cats without screaming and catching up! Total: Delivery in 4 days, set super! For home Animal Care is an excellent choice, I highly recommend to buy! Photo of a dog before and after a haircut
Super fast delivery, in just four days to Rostov region by courier. The machine came in full set, as ordered. Charged at 100%. It works quietly, my old machine for cutting people is more loud. The dog is not cut yet, let him get used to the sound. But my wife cut me, surprisingly turned out a beautiful haircut. I think that the dog will cut without problems. Later I'll cut it and add a tip. If you are still thinking, buy or not, definitely advise-take it.
товар хороший, качество понравилось. Доставили все быстро, даже в Луганск.
Excellent set, I do not know how for Grumer, but for the House the most it. The machine works fine, non-noisy, does not dig out wool, the blades are adjustable. Shows the level of charging. Bad claw and saw, for Spaniel 16 did not fit, broke))) (easy to fix). Scissors sharp, perfectly cut. The only one does not have enough oil for the blades, I had to order separately. The dog still does not like the process of cutting, resent, but it's not a problem.
Orders made 21.01, 31.01 took from the Post Office Vladimir (180 km from Moscow region). Everything is beautiful and not flimsy! Such straight good! I took a full set. The device is charged, buzzes well, but I have not tried it yet. Scissors sharp! I 've never been a hairdresser. Paws cut perfectly! The comb is cool, it's better than the dog had. The saw did not appreciate) the nozzles are also well made, straight excellent. Everything is very well packed. Oh yes! The first time I cut my dog's claws, everything turned out! Yay. Although before that did not work. In general, the claw is cool, with a lock and a thing, so that the claws do not fly out.
Everything came whole. The trimmer charged works perfectly noise low. The only problem is the store put two same blades. But after communicating with him, he sent out the blade. The seller is polite, sociable. Subjective recommend.
I came quickly. Two weeks before the door to Yekaterinburg. Quality is good. Plastic doesn't stink. Not luftitis. Charged was 80%. The machine is very quiet. Surprisingly, I did well even with the Coltons healthy. The charging ratio of the haircut turned out to be approximately: 1 H charging-2-2.5 hours of haircuts. Of course. Scissors are sharpened and the comb is also good. Kogterez hasn't checked yet.
Used predecessors Battery checkers and 18650 battery chaging product line in Figure V charging use Cons are oil-no sewing oil allows you to be as
congratulations, this product was the fastest delivered item I've ever got from Alibaba and being a diamond member I've ordered an awful lot, that being said congratulations once again and also the product seems very fine all the pieces... multilingual instructions, sadly it is mid-winter and I cannot try it out on my puppy but I will do a tryout in a few days to see how eclipse and will do a follow-up review
The goods came in time, before Yekaterinburg went 3 weeks. When opening the parcel, the box was tested, the goods were not damaged, checked it works. I have not used on pets yet.
Fast and safely arrived. Shipping period days Battery replace several more hours and used as possible Price contrast make you satisfied Double window please
Well packed, the goods came without damage. The order came 16 days before the Krasnoyarsk territory. Very good machine, cut on hurray, do not say that it works very quietly in my opinion as an ordinary machine, trimmers work at a lot of silence. Everything looks strong and reliable, the scissors need to be adjusted. Poodle before haircut better comb. I recommend the store, he immediately sent it.
Received the goods liked, corresponds to the description and photos of the store. The seller sent the order quickly. The parcel was delivered to the store Pyaterochka in 9 days (RF UFO) from China. The machine was packed in a cardboard box and a package with additional protection, which excluded damage to the goods during transportation. Executed qualitatively, came charged, its function performs. The equipment coincides with the ordered one. I recommend the product. Thank you seller.
Many thanks to the store, the machine came days for 8, it works very well, everyone is happy. For 5 +.
Everything is fine, fast delivery, the cat is cut but not happy, the machine is very good quality! Recommend!
Ordered 08/01/21 to the U.K. Received 16/01/21. 8 days delivery to the U.K. Very fast shipping. Very happy with quality. Recommended.