SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Underwear and really chic, guessed with the size in short, remained very satisfied)
Качество хорошее . Очень понравилось.
The parcel came torn, all the linen wet and dirty, as if it were kept in a puddle. I understand that this is delivery, but I receive in this form the first time the parcel. Especially since it's underwear.
Very satisfied with the purchase. At its size 40-42 (Volume 75 V came well-in the chest a little freely, but this is not noticeable)
On size S is too big, you will see yourself. But the quality is excellent!
A quality kit for this money. Wide rubber bands. On the parameters 85/65/95-sat well.
Хороший комплект,размер s на 88/64/92 под грудью 72 как раз.
Super! Quality for this price is good, nothing sticks out, nothing slips out, sewn smoothly
Good Nabir, vartuya is a grosser. Trishki stuck out threads, delivery more city.
Great kit. Thread minimum. I ordered the size grid and the whole village is excellent. There is only one but, the clasp on the top is not adjustable (and so excellent) the delivery is very fast
Set fire no thread and smell, very soft, pleasant.
Linen awesome!!! On the parameters 84x67x92 the size with the villages is ideal. On a small chest up sat perfectly. Color as in the photo, all as in the photo. Recommend
Girls-set oh... nen! Play with your beloved mmmmm)
Ideally suited for parameters 82-60-86 height 173
A good set, took the size m, but it was possible to take S. Quality pleasantly pleased, for such a price Super kit. The only negative did not put one bandage (on the leg imitation stocking) with the store did not communicate, the timing is up to 3 weeks.
Excellent kit, quality pleased, hardened 3 products in this store, everything is super
Very good product and comfortable
With the store did not communicate, before the MSC came in less than three weeks, packed in a standard package, the quality is good all came up.
Super sexy and the size recommended by the rep was perfect!