SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before Peter 4 days, brought a courier, not a bad thing, in the aquarium the fish shows, I'll see how it will be in the case
It came, quickly, in integrity. I'll check on the reservoir, I'll add a review.
Everything is fine, I order not the first time. The truth this time, the delivery was longer ((
Всё пришло целое. Куръером до квартиры. Всё нравится
All as in the description. The product is satisfied with the fast delivery of quality echo sounder. In the work I checked on the lake.
Full set! Very fast delivery, packing is excellent! !! Recommend! In the case we will check the feedback! Thank you
Very fast delivery. Packed perfectly suggest store,
Came quickly, corresponds to the description all well thanks. After testing, I will write about his work
Very high quality goods for such money. In the kit everything is present as in the instruction. I checked in the aquarium 300L, everything works and shows. I feel like I'm going to go out on the ice a little bit, check and add some feedback.
I received it in two weeks, I see the fish. I recommend! Comes in a box!
товар доставлен быстро,но упаковочная коробка была разбита.товар с виду целый.в деле не проверял.Проверю в работе отпишусь.
Thank you very much to the store. The order came just to the birthday of the son. The son is very pleased. When we try in the case I'll add a review. I advise whatevertings.com
Pleased with the instruction and packing. The device itself with blue illumination (I do not know how it will be visible on the water) but in general I am satisfied. Checked, shows from 0.6 meters. Perhaps there is an error, but it seems like not a big one. In general, I am happy with the purchase, if you need to buy more I will order here. Delivery fast
Delivery is super, 4 days. Packing is great. whatevertings 5 +. I bought my brother, I'll try and say it in business.
Before Len OBL was delivered in three weeks taking into account new year's holidays. Packed in пенопластовую box and branded box, there is instruction in Russian language. I went to the water to check. Of the 6 bows showed fish in two, glued just in them. Depth shows clearly.
This prodoct is very good. See my pictures ! Good double package And this fishfinder works PERFECT . It's complete with manuals in 4 languages. I am very happy, Thanks Whatevertings
Very fast shiping. Looks very good.
The parcel was 18 days before Surgut. Excellent. Packed, everything looks fine. There is an instruction in Russian language, which pleased .. whatevertings recommend. The device is not yet tested, in the next weekend I will test.))
Great device! I came to Khabarovsk for a month, not damaged, complete set. On winter fishing we will not replace!
Delivered quickly to Tatarstan 7 days. Everything works. whatevertings super.