SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Scans and Translates Over 55 Languages,Offline&Online Text Translation
Recording Meeting Minutes
Versatile Multi-purpose Translator
The 3 products have arrived, we need to try them, but it seems that if they do, I will rely on the other comments for the moment
Yeah, this is good.
Good for the price!
I received the pen, but I still could not use it, the battery runs out very fast, even without use, I do not know if it is defective or if it is like that, a little confused about it.
I like it ,good🤙🏻
Thanks for the early arrival, perfect package, easy to use, is better for me to use my data instead wifi because start to loose signal,I would have liked the battery to last longer but work perfectly.Thanks I'm very satisfied with this translator.
will test drive the functionality of this product for my orders
I liked the device, but it has some inconsistencies with the ad
Great! Thank you.
Nice product. Well worth the money
works good, but you will need a wifi connection for voice translation
it's a great device.. I need it when traveling to a different language country..
Amazing translator for the price!! Definitely buy this for travel or to help learn a new language
I bet ten times!!!
I like a lot of brutal superior work helps me in my work with clients who do not speak Spanish and I have worked well, the only detail is when I am going to load it has a problem in the charging port a detail that I can solve it
Impressive. I loved it. I recommend it 100%.
This is an amazing device, small/compact while with rich functions. A must have when traveling internationally.
I was skeptical since there are so many similar products in the $70 to $90 range, but this one works very well! It can scan both online and offline. Scanning feels natural (you don't have to scan very slowly) and it translates extremely fast. It translate both online and offline. After receiving it, I charged it for about 1.5 hours until fully charged, then chose Scan Line (offline) on a traditional Chinese Pokemon card, and it worked perfectly and quickly. To scan a line, you select Scan Line and then just press down slightly so that the light from the pen illuminates the page/item that you're scanning. Once you stop applying pressure to the pen, the light will turn off and it will speak the scanned language and translate the text into the target language. Very satisfied!
Great translator! Can quickly and accurately scan any text I’ve thrown at it. Even has voice translation, and a dictionary! If you scan just a single character, it shows you an explanation, and how to draw/write it!
Professional Minden