SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Earrings are interesting, but krivovati, I had to bend a little. At first there were difficulties to put on, but then managed I hope they're not lost without a fastening. It's worth a sample, but I think it's not silver.
Earrings liked. I will wear it with pleasure. Thank you.
I love these earrings. They look really nice, the size is perfect for me and are comfortable to wear
Très petit Je pensais qu'elles seraient plus grandes
They are beautiful but small, in the picture they look bigger
Thank you, the earrings are good, heavy, but only the stamp is on one side of the earrings, not mirrored. Combined with another parcel, with rings, came quickly, ordered May 18, and June 2 was already at the post office.
серьги неплохие ,но проба весь вид портит. на одном ухе проба видна снаружи т.к они стоят в одну сторону
The order arrived quickly. Everything is as in the description.
Beautiful quality and they stay on nicely. Not too heavy and look classy.
Will answer the description, original, there is a sample, if there are questions write
I liked it very much. Made neatly, the sample is present. Delivery to Rostov-on-Don about 2 weeks.
Delivery to Finland 22 days. Quality earrings. The sample for some reason costs on the front of the product. They 'd better put it on the shower. Wore two days-earrings did not oxide, ears do not hurt.
A 925 sample embossed on the earring spoils its appearance. You can't turn inside. Or I just have two earrings left
Earrings are beautiful, with a breakdown, after several days of operation are not darkened
The goods arrived in Ukraine, Kharkov. exactly in a month. Everything is well packed and done whole. On the goods-a nice and stylish thing. Workmanship at altitude. Short silver color. I hope the coating will last longer. The arch is quite thick, but, thanks to this, the ear does not slip and will not be lost. Earrings are not heavy. You can't feel it on your urine unless you shake your head. Size 2,5x1 cm approximately. Office option. I liked it very much!
Earrings are super, very satisfied. Take it, you will not regret it. Recommend.
Сережки очень удобные, даже спать в них можно. не ожидала даже. Среднего размера. Смотрятся, замечательно просто. Спасибо. Рекомендую!!
Nice earrings! Came 23 days before Moscow. perfectly packed was. Heavy, metal. Typo test is
Think more size dish daily OK as long for day wear the shower or sleeping or if discomfort can think off the pink gold ceramic art 뻤 dont think off the products all the multi-were very cheap to believe.