SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The box is crumpled, but the contents are intact. I already buy the 2nd in this form factor.
I order for the third time. Delivery as always fast, for 19 days in Izhevsk. Packing this time is just great, in such a bag as from under printer cartridges.
Delivery to Ukraine is less than a month, the carrier is new mail.
Executed qualitatively. The device is compact, with a nice appearance.
Good product.
Delivery month. Packing Standard No. Knocked on the first turn on, I did not want to go with the phone. And so everything works fine.
Great service, got everything and well packed, excellent store.
Order came on time. Packing is good. I have not checked the work yet. I'll write later. whatevertings recommend.
Fast arrived in 25 days for indoor, not taxed, now will install
I had to hang out with the app a little bit. Need Wi-Fi distribution Internet, first the app is connected with the device to Wi-Fi, and then you already adjust the device and use it. Very convenient and useful device. Thank you store!
Thank you store! Everything works fine, the goods correspond to the description. quickly came.
The product is really good and it came really fast.. Really happy with it.. Let’s check if it works
Checked. Works. Version 3.3.0. In this version, you can disable the LED on the case. And there are still some settings that are not in other modules I bought earlier. Once sent out one track code, and later, the parcel was combined with other parcels and another track code was provided. Delivery to the new mail office in Dnepropetrovsk 19 days from the date of order.
Came very well packed, still not tested but seems to work. Arrived very quickly
Пришла посылка, но почему-то трек SF6042172643866 сменился на SF616505966EE.
Excellent Product good store, arrived well packed, it is only left to test its operation.
Order received in Gomel for 34 days. The quality is good. The store's receipt.
Shipping is just space. It hasn't been so long. Less than two weeks. I didn't check it soon. It's all here.
The module is happy, so far it likes, convenient, but it needs a constant Internet. Installed in remote control of street lighting. Added a couple of steps on schedule. Inside installed chip esp8285 (analog ESP8266 but with 1 MB of built-in flash) and relay marked Golden 10A 250V gi-1a-5dh (documentation for GI series did not find, but judging by the GH series, relays can commute up to 336W or 2500va). Tied on the phone to the ewelink program. Came with the firmware version 2.9.0, updated to 3.4.1. FW name supplier, model: basicr2. On the board marking Sonoff RF R2 power v1.0 20190830. The program has an event log (when enabled). There is an action on the "schedule", there is a "timer" and "cyclic timer". The activity indicator blinks if it tries to connect to wifi and shines, if connected (you can disable, whatever constantly does not shine). State after power on (in the network): on, off, last state. Sent out during the day, in a box, in an envelope. It took 32 days, it was tracked everywhere.
Everything Super, came fast, working with Yandex Alice