SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
24.04.2021 issued an order, received 13.05.2021 Moscow. Delivery fast, track tracked, with the store did not communicate. There are no complaints about quality, everything suits. Thank you
Very convenient and perfectly fitted!
Very cool cases!!! Sit perfectly! Thank you for the stickers additionally! They went to Kiev for more than a month, but it's worth it! Sent very fast! Recommend
Очень приятный на ощупь чехол, слегка пахнет, пока ещё не надевала, пришёл за неделю вместе с накладками и наклейкой
For the Taku I will receive norms. It's on the joystick. Delivery 3 types.
До Архангелькой области заказ шёл около 2 недель. Надевается нормально, смотрится интересно, есть наклейка на светяющуюся панельку.
Normul such cheholchiki))) everything is clear. Sent quickly, arrived in a couple of weeks. I am happy with everyone and recommend
I sat down somehow not very, where the speaker sticks out extra rubber, now has an unpleasant smell. Maybe in a couple of days will disappear. I bought from the same store for Xbox, there were no such jambs
The cover is good. The touch is pleasant, pulled well. The only one where the speaker in front of it is slightly worn out by the rubber, and if anyone has joysticks charging from the station, then the cover prevents the charging, the rear rubber rubber is Exit one, cut.
W sumie dobrze wykonany. Lepiej się trzyma pada. Miła odmiana. Szybka dostawa
очень доволен покупкой. хорошее качество и полный комплект. сам чехол, стики и наклейка. заказываю не первый раз и как всегда высокое качество. рекомендую продавца и товар. трек отслеживается. доставка три недели.
To Moscow delivered in 3 weeks together with other orders. Everything's done. Only the buttons on the joysticks had to be slightly heated-very tight. The cover looks great! Especially pleased with the sticker on the front panel. whatevertings Thank you!
Very beautiful and quality cover. Beautiful coloring. Came to Ukraine in 1,5 weeks
заказали 12.03. пришёл в Москву 07.04. чехол сел идеальное, очень приятный на ощупь, чёткий принт. к заказу прислали подарок -наклейка на пульт.
Товар как на картинке, качество супер!!! Трек полностью отслеживался!!! Заказ сделал 25.02, одел чехол на джойстик 23,03 Продавца рекомендую!!!! И ВЕЛИКЕ ДЯКУЮ!!!
до Вологды 3 недели. товар соответствует описанию на 100%. рекомендую продавца и товар продавец отзывчивый и общительный уточнил по поводу наклейки, всё прислал мне как нужно!!! спасибо!
A little not exact holes under the buttons, and behind the silicone at the speaker, and so the norms
It came in 20 days, everything came up, only very thin
На дотик приємні. Трохи не прилягає біля динаміка, але не принципово. Якщо одягнути резинки на стіки в крайньому положенні впирається в чохол. Стосовно функціоналу не знаю бо відразу зняв їх так як незвично було
Hi there. Now our joystick in clothes and looks like a clown but cool))) joystick-clown Came for 2 weeks in Rostov/Don super fast!!! whatevertings Thank you⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ How to buy a second joystick order more!!!!