SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good product, arrived earlier than expected!
Good retainer. 200₽ it is not worth it, such in our stores are three times more expensive. Those who often suffer, comes down-an indispensable thing
I fit 41 so the L/XL is very good
Everything came well
It came in perfect condition, the quality is good)
The goods as in the description! The material is good, I advise the store!
Everything is super, excellent quality goods
It came with a somewhat suspicious seam, a priori does not affect the unsewing in a short time, and I hope so. Otherwise all good, good hold.
Fast delivery, good product, thank you.
100% Perfect everything. The quality is very good. And they are very beautiful. Recommended 100% perfect everything. The quality is very good. And they're very pretty. Recommended 100% Perfect everything. The quality is very good. And they are very beautiful. Recommended 100% perfect everything. The quality is very good. And they're very pretty. Recommended 100% Perfect everything. The quality is very good. And they are very beautiful. Recommended 100% perfect everything. The quality is very good. And they're very pretty. Recommended 100% Perfect everything. The quality is very good. And they are very beautiful. Recommended 100%
TÁL and how it comes out in the photos, realmente EEE K NOO is for filling in a PACIO with letters
Loved the product! Excellent.
Arrived without defects, already experienced 5 ***** protects the trenozelo, recommend the store
The store very quickly sent the goods. In two weeks he flew to Belarus. Let's see, the action on the leg...
Very good product, really works and great quality. Congratulations to store. Use size 40, bought SM and was great.
I ordered 21.07.21, the goods arrived at the Post Office 04.08.21, I think that this is very fast to the Tver region. Maybe it's because two goods came in one parcel. With the store did not communicate, there was no need, the goods sent quickly. Packed well. The quality of the goods at the height: very dense material, Velcro are all well sewn (I advise you to attach them to the tape, otherwise there are puffs on the sock))) The size approached, chose according to the table. Recommend. Thank you for shipping.
All as in the description. The only negative-attached polyethylene logo "jingba" in place where Velcro should be fastened, and the eye cuts people. In short, unnecessary shit was stuck in an unnecessary place. 2 months to Bashkiria. Sooo long, even forgot about her. I thought I 'd lost it. In general will go
Всё ОК! Товаром и продавцом очень доволен:-) буду заказывать ещё. Рекомендую!
Excellent material, I ordered bigger size because having swollen foot, size L/XL squeezed me after a while. Higher, and I'm very comfortable.
Successful stocking with strong compression for the ankle. I do not recommend using it earlier than two and a half months after the break, as it is difficult to dress and remove it from the leg. Before that, you should use orthoses on Velcro. But when you have already started walking, and the leg swings at the site of the injury, this is an ideal support option. The belt under the foot does not interfere. The only thing-Velcro on the ends of the rubber bands are not sewn, but pressed with a thermo-press and quickly sent behind the company with a beautiful sticker. All the details had to be glued with glue like "moment". I wrap the upper part of the "sock", as it is too high (up to the middle of the shin) and presses on the calf. Delivery of 9 days to Pyaterochka. Thank you store! Recommend!