SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
easy to fly. better than expected
Excellent $$ value (8k model) and super fast delivery on this great little toy drone! It flies smooth indoors and is a lot of fun to learn and practice with while watching TV. It has a durable flight frame that protects your props and keeps you flying. Small and lightweight, it hovers well but can easily be pushed around by wind and fans. I am still testing the app on Android. It can be testy to connect properly, but once connected, it seems to work fine and have some advanced features that I need to test. 8K video and camera features look passable on my phone, but I haven't looked at them with critical eyes on my pc yet. I've already enjoyed this little drone so much that I purchased two more as Christmas gifts!
Totally satisfied with the product! On the other hand it was indicated that there was follow-up available, which was not the case...
Great product as per the ad description. Arrived before the deadline.
Delivery was delayed, but arrived. The first feeling is that it is very small. But in general for the child is a great option. Took it specially without a camera. Everything worked at once. Takes off, but slightly carries to the side, you must immediately control. Very good-the presence of protection on the blades. The child can safely play without worrying that the drone will crash into something. Like a drone is very light, then this is an option for use at home or outdoors without wind.
Your son's Santa gift has arrived. I haven't opened it. I don't think it's going to be a problem.
The battery is at the level of smuggling. Good.
Super. Small size, flying well. tried only at home. The delivery is fast. Recommend
I love this drone. It's super easy to use and fairly quiet. Great picture and video quality
This is the second jjrc h107 drone I’ve purchased, the good thing is I can switch to mode 1 ( right hand throttle) they fly as good as my bigger drones , highly recommended
Received very quickly. Correct operation
I don’t think it’s in the air for 10 minutes. Make sure you buy it with at least one additional buttery. Otherwise it’s fun.
It is lightweight and easy to use. He has a lot of strength and power. recommended
This little drone is really fun. This is a toy-grade drone that can be blown indoors without fear of destroying your home. In my mind, I recommend this drone to children or adults like me, who are still young children.
A very cute suit fits in your hand. My 7 year old girl liked it very much. It was her birthday present.
I am satisfied with the product
To study may be but it's a shame on the camera. Extra batteries go hard and unfortunately I damaged because I could not pull out the battery. I recommend but only if there is no wind, even small. It's hard to steer but for this price I recommend
A 6-year-old child is suitable as the first drone. Various actions do without a swarm, and the picture quality is just so, but it comes out well.
Very happy, easy to take in hand, very light so sensitive to the wind. Maneuverable I am very satisfied