We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Chudovy headphone. The packaging of the trichka was taken, ale is not critical. I'll play it, the child will be filled with a gift.
Everything is fine, the goods are added by shvidko. The rest is all good, the daughter is spoiled. Glory to Ukraine, glory to the National and the Russian Federation!
Duge garni, Super sound, delivery shaidka ale do not play (
The deputy came at the Dnipro Shvidko for 14 days. The box is dented, the handcuffs are not lurid, they are good. The goods to be used for low, vidpovid vvartosty 300 UAH. Sitting on the head is not hot, it is not good to stick to your head. The sound of the middle. Ale everyone should be good and should be.
Very cute
Tried and works well. Real for kids with fun lights
I liked it a lot, it sounds good so far, the lights are beautiful as an ornament. In theory until the moment on my part all cool
The product is good, the packaging is deformed! The sound is not an application for it!
The pack came damaged... And i needed those for a gift. Other is fine
Came after two days. A box of trohi, ale the goods were not thrown into the goods. Raju store
Great!!!!
Item as described. Thank you store!
Happy with the purchase. I rapidism the shipping
The phone is beautiful and quite comfortable, it came according to the photo, I just had a problem maybe some system error, I was taxed, I even printed the ticket, only I didn't get to pay, then with 2 days later they released for delivery, and the fee was 33 reais, But otherwise I am quite satisfied with the purchase.
Quality suitable for this price but the sound button is stuck after a week
Excellent product my daughter loved
Wonderful, very happy with the headphones.
Very good sound, flashing different colors, packed very well and right, arrived in 2 weeks