SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and useful tool, mobile and quality, I advise!!!
Many thanks for the parcel all received intact and safe 5 stars to you. The quality is super, I recommend it checked. Many thanks for the fast delivery, the sales of a small 5 star.
very good experience recommended store and my thanks to selle
Excellent pliers to remove argolas and triple lures.
Great product recommend to everyone
Plier compact and easy to carry in any pocket. Cuts easily Multifilament 8X with thickness of 0,16mm. advise buying.
The order came in 2 weeks, faster even than expected. Quality knives side cutting sharp cut well. Thank you to the store, I advise you. Buy everything is fine.
Pliers like good, and design, and quality at the level, but if you look at the handles, they are curves. But it's okay, the main thing is that they do their job.
Fully corresponds to the description of the goods!!! The store is normal, sociable, sent the tool immediately, very quickly!!! The product is excellent, I recommend, the price is quality!!! packing is good! I took on sale at a discount on the coupon руб rub., without discount price-150 rubles. Thank you to whatevertings.com, the goods are happy as an elephant!)
Delivery three weeks. Of all the minuses: still expected the size a little more. Made soundly, on plastic only one small surge from casting. The Blade of the knife is lubricated with grease (did not expect). There are traces of mehanoprocessing on the metal. And on the other hand, carrying extra pounds is also not on the hair dryer. The store is well-sent on the same day, always in touch (I do not buy for the first time). The seller and I highly recommend it.
In the Rostov region, for a month. Good, quality tool. The photo shows the size, but more and no need, it fits well in the hand, convenient, well cut and thread and fishing line. The goods are satisfied. Class. I like it. Seller recommend.
Looks good quality still arrived before expected to try
Delivery to Moscow about three weeks, the quality is good!
Arrived early very good pliers like great store
The goods received in less than a month. The tool is chic for fishing. The wicker bites for two times. Bending on the spout helps to remove sinkers from the fishing line. Before, I used to use once, and now as much as I want. Shipping float became straight on fishing, and earlier at home in the bucket was tormented. In general, this is 2 I ordered myself. The conclusion of each fisherman must have these satin. Fishing makes it easier to work. The time of use of the first passport is more than a year. Do not puffed plaited bite super.
I'm happy with the tool. Advise. To the store Thank you very much for speed.
Excellent all came branded packaging even the mechanism lubricated store well done came quickly advise everyone!!!!!!!
Very good scissor exceeded my expectations. I recommend it
Ordered on October 7, received in Minsk at the post office on November 16. The quality is normal. Small.