We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Well arrived and works very well. Bright and effective light. Easy Installation.
Arrived very well and protected, without any scratches and in excellent condition!
The lights are good quality
Fast delivery. Satisfied quality. Works as expected. I recommend the product
Bien
Magnificent I will recommend
Fast delivery in a secure packaging. The light bar is installed easily. The whole thing is really, really good. I recommend this purchase which lighting very well. The bar is absolutely beautiful.
Super
Very fast delivery. Article looks good quality. Very beautiful rendering. The lighting is soft as on the photo, not too powerful.
nice and bright . quick delivery . time will tell if they last but overall well made
Beautiful and as pictured. Now to install!!!
Very interesting!
Perfect, Fast ultra delivery👍 Thank you. Thank you.
Thank you very much very nice quality and fast delivery. Highly recommended.
The sconces made of very good materials look very solid light in accordance with the description. The color of the house looks great on the facade.
All super light bright
Absolutely beautiful. Well made. Sturdy, very bright.
My experience with them was excellent, especially regarding their quick and efficient communication. Their response time is impressive, and they are always ready to assist with any inquiries. The delivery service is also fast and reliable, reflecting their commitment to high-quality service. I particularly appreciated the honesty and transparency in their dealings. Additionally, their customer support is available in English, making it easy to communicate. Overall, I highly recommend this company for its professionalism, promptness, and excellent customer service.
greath sellwr! thanks!