SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
All the details are plastic, but for its price-fire, all as in the description, I recommend
Received it earlier...thx to store....very nice i like it
Tripod Fire!!! for such a price, pritence zero!!! Only the delivery is due, well it is the hiking problem of our mail. store recommend!!!
The goods went about a little more than a month to Moscow. Bought in April 2020 for 150 rubles with free shipping
It's okay for money like that. The phone keeps good. But there are losses, they of course do not affect the work, but affect the appearance.
Great holder. Pretty quality, rubber tips, soft and flexible legs. IPhone X and 11 in the case are wet. Keeps the phone tight, both for movies and for shooting videos.
He spent 4 weeks in Khabarovsk Territory, the product corresponds to the description. One crypto is broken.
Delight! For such money is super tripod. I'm very happy. It is of course fragile, but more and not to expect for this money. You can shoot both horizontally and vertically. Legs bent. In short, everything is super! I advise everyone!
Been using for a month! Happy with the item.
That's good!
Delivery 15 days, tracked. Picked it up in the mail. The quality of the holders is medium, the tripods are good.
Hello. Got finally, a very long way. Almost 2 months, the description corresponds completely. His son said he 'd pull, ordered him. The product is recommended.
Goods received quickly thanks without packing but all selfless thank store
Arkhangelsk went a little more than a month. Very comfortable tripod! Legs bent, the phone fits. Super! Only on one leg chip ....
Ordered on March 20, received on April 30 at the Post Office (Kaliningrad). In the process of delivery nothing was affected, there are no criminal smells. Tripod all stated functions perform, assembled less qualitatively. I don't feel like it's going to collapse. Thanks to the "rubberized legs" can be fastened on vertical surfaces. In general, for this money of course I recommend.