SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Thank you very satisfied I just tried it, it's impeccable very fast delivery. I recommend this store and this device
Very good, same as description, I recommend
It's the second I buy מהמוכר this All מצויין works good, it's fast,, hope שימשיך ככה,, Recommended,, well done,,
Пришла за 5 дней в CDEK Работает хорошо продавцу 5 но она без подогрека
Hello. The goods came such ask to see the photos. Draw conclusions yourself. DPD shipping. But everything works
In general, long chose, bought two! One with 4 dots and the other with 6 dots! In general, even in size differ in 6 points by itself more and better crumples! In the photo 6 point! Take with 6 dots and do not regret) took the most deshmansky and everything works! Why overpay for a Chinese toy for a couple of years God Forbid
Good massager) 3 speed modes, swirling clockwise and counterclockwise, turn on the red light, Tipo infrared emitter, in my massage 2 by 6 balls
Power speed adjustable reverse rotation thermotherapy function work well together.
All, is this, Supir?!.
The pillow came in 5 days, with delivery to the house by the transport company. I ordered, because at work there was a strong migraine from the clamp in the cervical department, the colleague gave her pillow. it helped a lot. I ordered with 12 heads, and on the box a photo with 8 m. Almost upset, but the investment was correct. There are plug for home power supply and adapter for car. The button can change 3 massage speeds. I already tried it, it works fine-it massages and warms. At a discount on the promotional code cost 1300 rubles. The store definitely recommends-the price and delivery speed are excellent.
Delivered in 46 days ukrmail I ordered exactly the color: 4 (SPHERES) 2 buttons "white Panel" (4-2 white panel) If you take 6 or 8 spheres, they massage tender but more like a relaxing, not like a real massage Has heating and switching direction of rotation of spheres. You can include rotation: in one or another direction. You can set combined rotation, and change 3 speeds. In general, after the massage, I had a feeling "before the bruises" although there were no bruises)) but the salt and spine (!) brutally massage.
The parcel arrived very quickly. Delivery by courier to door. The box came crumpled and the massager is packed half (The photo shows). I took it with twelve balls. Everything works fine. In the middle, three buttons do not perform any function (closure). For such a price, the goods are good.
Delivered in five days. The massage cushion is satisfied, kneading the neck well and relieves fatigue, pain. All functions work, heating and switching speeds. Seller recommend, thank you!
Very nice, changes of meaning every minute. Arrived very quickly.
A smart thing, especially if your neck hurts. The store quickly sent the order, but there was a delay on the part of the SDEC. A little uncomfortable with a cord to sit, but you can order a USB adapter and from the turn-Bank to play))) the seller was not contacted, there was no need for
Shipping W days jams Product quality is very good. On/off button once, warmer and rotation, second is warmer and reverse rotation, the third is warmer off, the fourth is being off. Speed button once, high speed, second is speed, the third is low speed rotation function. Custom swivel and reverse this repeated once in minutes or so to work and auto off being. Continuous, $ number degree without flock work together. Just sounds slightly occur. Until it is 100 times more than not 휼 excellent product as being judged. Highly recommended.
Delivery is very fast from Moscow for 5 days But the power adapter had to be pasted and damaged
Ordered on 12/02/21, was sent on the very same day, which is amazing! Delivered on 20/02/21 by a courier. An interesting thing, I chose Russian Post Mail as the delivery method, but the store sent via CDEK. Anyway, there is nothing wrong with it, just a side note. So it came to Togliatti for 8 days. I bought it as a gift, so there won't be much of my experience, but a quick look at this cushion. The package came undamaged. It contains the massage cushion itself, two cables, a user's guide, and a safety air pillow. The quality of the cushion is good. Tried to massage my neck, better when your neck is on one of the massage rolls, not between them. It was making a cracking sound while massaging. I hope it's okay. The cushion doesn't stink. All massage modes and speed modes work. Let's hope the cushion will be working for a long time. I'm happy with this purchase, but the most important if the recipient will like my gift!
Arrived quickly. Everything works well. So-called magnets perform a purely decorative function. You can safely take without them. Weak heating in this model because the infrared diode is on the body, not in rotating heads as in old versions. The heat is very weak. Well, the buttons. Both are marked with the word "speed". Marriage. Glued it, instead of on/off. The functionality does not affect. Turn on the left, speed on the right. Three Speeds of rotation.
Massager worker. Until all the charms were felt. Delivery from Russia, cost even cheaper than from China. Sent in a week. Put in a gift. I did not immediately understand what and why it was necessary.
Everything came very quickly! Delivery straight to the door! I advise everyone, a very good store! The goods are excellent!!!
Finally got my massage cushion!!! Many thanks to the store! Always been in touch!!! First few days did not send. Contacted the seller. He explained that at the moment the massage cushion, which I ordered 4-2 white panel, is not available. And the seller offered in exchange 6-2 white panel. I agreed and he immediately sent the order! Everything has come, no scratches! Everything works, it glows! Seller recommend!!!!!!! Once again I want to thank you!!!! Yes, also the seller put a gift!
Замечательный массажёр. Сегодня привёз курьер. Доставка очень быстрая,5 дней.Проверила, всё работает. Большое спасибо продавцу за качественный товар. Коробка целая, непомятая. Продавец положил небольшой подарочек. Очень приятно. Всем советую этот магазин.
The massager is wonderful, I recommend the goods and the store. But there is a problem, one adapter came broken
Sending from the Russian Federation so that to the Moscow region there were somewhere in the area of 5 days. Everything works whole. I use a similar pillow in the office, nice) in this version of the pillow added rotation speeds and magnets (I do not know what they are useful but still) nice pillow shorter.