SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Panties are great
Really liked, bad that there is no gusset,
Weightless delicate material, pleasant to the body
Responsive store, I recommend!
Beautiful panties. Wife Liked
Quality is terrible
Approached the size, I recommend!
Everything corresponds to the description. Panties-Weightless. delivery fast. Thank you
Panties, beautiful, thin, stretch Came in 2 weeks
Shipping fast. The shorts themselves are not bad)
Very fast delivery before the indicated I recommend. As seen in the photo
At our 52, 5XL is too big. But the goods correspond to the description of all OK.
Very beautiful
To St. Petersburg reached in 2 weeks, description exact
Looks lovely. Not best quality but ok for the price
Lace, well, stretch) transparent) so much for 90R: D
Good, the quality is excellent, fit in size, came quickly, what else to say? Thank you store!
Good Goods, received, thrown into the mailbox. To the touch pleasant material
small. size does not match. i bought 3xxl although i don't download xl. very small
On my size M sat perfectly. I do not know why they write that the waist is not overstated, I have it as it is in the photo. Nice underpants. The body is pleasant. Me and my husband are happy. But they sent for a very long time, and went very long before the mo. and so thanks to the store.
Good, quality, sexy. Stretch. Liked it. Size 5XL corresponds to the Russian 52-54. At 50 also fit (size 4XL). The only thing, in the photo seem higher. Delivery in the national team parcel to the Moscow region was just under a month. Thank you. Recommend.
Low landing, on the hips. At pyshek will be under the stomach, just not at the waist. Simpotichnye, gentle.
I ordered the biggest ones-my hips 104-barely got in although the panties are very soft but very low-the delivery is fast
Very nice - great price. Order size up then what you normally get.
Legend, gentle, on about 105 it is better to take XXXL. There's a chance they'll live longer. It's good that I was not mistaken in the choice. To St. Petersburg delivery 16 days. As a gift, the store put an openwork mask-Nice