SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It came in a week with other orders. Everything seems strong, at least it did not fall apart after the first socks. I was afraid that it would be short, but it came to my neck. (1 Photo-Max. Length)
Как на фото, из железа, абсолютно прекрасно Заказ пришёл быстро
The chain is awesome, I can not say that it is easy Length somewhere 47
Looks cool, but it's heavy enough) it's executed qualitatively, in the sock until I checked it (I hope it will not lose color and will not darken). In general, I'm happy!
The chain is 20 cm, I thought it would be longer, but also so normal. Came in 3 weeks
Beautiful chains, everything has come! Thank you to the store for fast delivery!
The material is cast, not oxidized. Moderately yellow. I do not recommend sleeping in it
Good for your money, but no more) Bought: 14.01.2021 Shipped: 16.01.2021 Delivered: 29.01.2021 (expedited delivery with other parcels) Track: Tracked Color/shape: As photo Smell: no I did not communicate with the store. The photo looks cooler than in life. The details are strong, made neatly, but the rings, their binding, want to leave better. As a bracelet I like more)
The chain is good, it came quickly. Pretty heavy, looks a little like plastic. I'm happy with the purchase, I came for 10 days.
It's cool. You can remove a couple, so that it was like a choker, and the rest on earrings. ;)
материал качественный, цепь кажется крепкой. на 1-2 фото - минимальная длина цепи, на которую я была способна прикрепить. на 3-максимальная длина, на которую можно прицепить цепочку. в общем, мне понравилось. доставка была доставлена за 20 дней до Москвы
Очень хорошая цепь, тяжёлая и явно металлическая она идеальна. С продавцом не общалась, но цепочку упаковали с другими товароми, за что отдельное ему спасибо Пришла очень быстро около 2х недель, отслеживалась очень подробно даже на территории РФ, так что это очень большой плюс Берите не пожелаете
It looks very cool. I don't know if it's gonna work out or not. Short, thick. The lock is strong.
The chain is cool. Very satisfied with the goods. Quality is good. Not heavy. Looks cool
The chain is very cool. Does not rest in the neck and does not rub. The weight is light enough. In general, everyone is happy.
Baldezhnaya chain came for 3 weeks in Omsk, I put 10 tupakov out of 10 Sign up for my Instagram girls boys _ shiper007 _ The photo is badly visible but the chain is very cool!!!!!
Men's chain Argo, suitable for any occasion. Whether it's an interview or a vacation on the beach. She went a month, the store answered my questions. Later I will add from the photo, I'm tired after the Sharaga
Pts like, glitters) But, which is not very good, probably, this is that the length is not very, short chain. Clasp norms. Delivery for a month, taking into account that combined in one parcel orders.
Thank you store shipping fast Two weeks the chain is good, quality, everything suits
The necklace is gorgeous. The edges are not sharp, everything is smoothed, there is a possibility of slightly adjusting the size. For such a price in general fire.