Charging instructions: The charging time is 40 minutes. Connect the USB to the charging port, when the red light flashes, it means charging
Charging instructions: The charging time is 40 minutes. Connect the USB to the charging port, when the red light flashes, it means charging
Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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A robot is a little smashed a wonderful toy especially for pets came already charged went three weeks to
Thank you for the great product.~^^
Snake is excellent!!!!!!! As in the photo, the store put two balls and two stickers as a gift!!!!! I highly recommend!!!!!!
Very cool. Measures almost 40cm, fast shipping, hope my cat likes it, gift two balls and two stickers
Toy for seals came in 10 days
It came to St. Petersburg before the appointed term. the cat is afraid. Too noisy
Great! Better than I expected, it even gives a little grima to see her move from how real it looks, that if my cat liked more 2 balls the store gave us. Highly recommended
Пришло быстро, совместной доставкой, коробка вся измятая, змейка не повредилась, работает, коты сопровождают её! Были вложены 2 маленьких мягких шарика для котов и картинки...
Delivery to Novosibirsk in 12 days. Cost 820 rub. The quality is good, it works out of the box. There is a cable for charging. The box on delivery is crumpled, but the snake did not suffer. The cat is in shock. As a gift put two stickers and two pompoms. Recommend.
Snake cat liked, but it is necessary to monitor the purity of the floor, the axis of the leading wheels is wound with hair wool and fiber.
Funny toy. I do not know how the cat (not yet tested on it), but the whole family is delighted. The snake moves fast and very unpredictable. Flashing eyes, toning out. Nice thing. Delivered to the Moscow region in 12 days, packed in a colorful box and air-bubble film. Delivered in disassembled form, and a cord for charging is attached to it. The store many thanks for the good thing and an excellent order.
Delivered quickly, two weeks in St. Petersburg. packed well, the box slightly rushed, but the toy did not affect. The cat's interested. Noise, neighbors from below will not like it).
Shopping. Snake centipede like show in Beijing grub four. This also scared. Power off and work in the eye while allowing the puffs. Galaxy S advance and girls romper late only snag hanging in operation safety harness.
Excellent and completely good quality hours of fun for our little ones
My kitten is happy, first she was afraid, and then she knocked her to continue playing. I understood everything myself! thank you! Ordered October 18 came on November 2! Super!
heel erg leuk speelgoed voor mijn main coone als we even niet thuis zijn. nu moe van het spelen
Received quickly, it works Thunder to it's super well done I advise you to buy it you will not be disappointed it moves like a real snake my cat loves it soon
She's great, very funny my cat loves to stalk her and chase her. It comes with its cable to charge and gift put two stickers and two balls that the cat also liked. Fast shipping, I recommend.
It's terrible, it works perfect, it came with cargo and arrived much earlier than expected. My cats were curious, but they still don't catch the wave.
Fast delivery, perfect merchandise, perfect dialogue, the store is 100% recommended, everything is spotless, I would order more for sure, odorless, delighted, splendid design, solid I am absolutely satisfied with this purchase.