We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you satisfied
украшение очень понравилось! 1. замочек работает исправно, деформаций нет 2. на шее смотрится красиво 3. на бусинке есть царапины, но их не видно 4. спустя время леска не потемнела, бусинка и железные элементы не облазят 5. даже если застегнуть украшение на последнее звено цепочки, то оно будет сидеть свободно. но зато не сдавливает шею в общем, я в восторге от этой покупки!
Cute pendant, glitters beautifully, to Krasnoyarsk reached 2 weeks, thank you!
оооочень долгая доставка: 3 месяца и 23 дня, уже открыла спор, когда вдруг пришла посылка. украшение понравилось
Definitely recommend. I do not know how metal will behave in sock, but now it looks very expensive. But very long delivery. I already thought to make a refund, and on the very last day I received an SMS about the delivery to the point of issue.
The parcel went to the national team so it was tracked and came quickly. Pendants are beautiful. The line is a little too big and it is soft and stretches. The Stones shine. Recommend
Liked the pendant, approached my silver earrings
Beautiful. Flicker. The length is not adjustable. it came with a bad clasp, through the dispute partially the money was returned. But you can wear it.
Yay, finally what I was looking for. The fishing line is soft, elastic, length 36 cm and plus an extension of 4 cm chain. Very beautiful in the sun overflows.
Кулончики очень красивые. Носить буду с удовольствием. Упакованы были в пакет с пузырьками. Отправка и доставка были быстрыми. В одну посылку соединили несколько заказов. Очень удобно. Спасибо
In length-on the neck of the mammoth)) and in quality-a gun! Girls, glitters like a cat's egg
The parcel came quickly in Hmao, just over 2 weeks. The quality is excellent, looks delicious, the stone Burns, shimmers, I recommend.
I'm not! Very satisfied! The only negative of the fishing line is painted from washing the head (the paint on the hair is red, the fishing line becomes the same) Delivery in Sochi less than a month
Very gentle. Executed neatly, glitters in the sun. Buckle good
The goods came quickly, the quality of the goods is excellent Recommend)))
I came confused, I thought that I would not confuse and tear, but everything is well easily confused, beautiful
Very fast delivery. Thank you, all in excellent condition
There was a month 2 in the Irkutsk region. Sits well. But the chain eventually from transparent becomes dark (does not stand out much). Came in excellent condition. Only for my neck is long) 1-2 photos the chain is stretched, 3-in the usual state.
The pendant is exactly as in the description The fishing line is very soft To Tomsk month delivery
Very gentle) the fishing line is soft and really stretches) Thanks! Recommend!