Removable double-sided pad
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It’s incredible! My cat fell in love with the house at first sight .^_^ Thanks to the store for the gift - ball.
Nice, nice house. I came a little mint, but I think it will stand down. At first it seemed that for our 18-year-old, 5-kilo will be too small, but the cat really liked it and he immediately settled in it. No smell. Came in 5 weeks in the national team parcel. Recommend.
Incredibly kind and polite store. It came quickly. Included is a small ball to play. Quality-Super! Recommend!!!
My cat is delighted
Cool houses. Sewn well. Cats are happy.
My kitty is very happy with his crib! thank you very much to the store!
All class, special thanks to the store changed color as requested
Es preciso muy lindo, a ella le encantó, recomiendo vendedor.
The customer evaluated and conducted a crash test in an instant. I ordered one myself and the second for a gift. There are minor defects when sewing, which can either be easily fixed, or not considered in detail)) to take the ideal form-enough to wash the fast mode.
Arrived well packed and is beautiful, large and comfortable. Like my cat
Perfect, as seen in the photos. It's super soft and warm and my Chihuahua likes it very much, she weighs 2 '250kg and is 35 long, and she has enough, I 've put a blanket on for this warmer. It took Me 12 days to arrive, I'm very happy.
La compré para mí gatita pequeña y al final se la quedó el mayor. Muy linda y cómoda. Se lava fácil y bien. Recomiendo
I loved it. It's wide and pretty. It weighs very little, my rabbit moves it to head from behind, but it looks comfortable and warm to him. Although it's his Christmas present, I opened it yesterday to see how he reacted and the truth to see dad is that he seems happy. He kept inspecting it and playing with the ball. A hit. If you have to put a hit on it, it's the limp you bring, it's a little fluffy, but the rabbit is good for it. I would repeat purchase without hesitation. In my order there was no ball or gift toy to seniors.
왠 only if large order by the media as an aid to Cotton Working the living dont think-service with factory wholesale month for you Medium hanging toy for more eyes on dock for this dish Material is thick, don't in pressing just squished is the ㅋ Cheap to buy, just but let us. Kiddy reaction with bad don't need medium for hanging toy Fish bag cotton breathable breathable home this lightweight enough to come along, ㅋ ㅋ Cushion under corrugated even overshoes for and write off cotton-like the Appearance pictured and cute.
The house is cool. As a gift, the store put a ball for the cat. Shipping fast.
Dugé garne lidechko, the pulp of kyzya is our practical spot near the New Town and spati the bed is very warm. and the ball at the sub-arunok put our kitsya shchasliva Duge dyakuimo))))
21.08 - 04.09 shipping very fast, all tracked. While the House is a little crumpled, but, I hope, the form will take. There's a little smell. But in general, very cool. In size, too, like, norms. Cat British 5 kg. I still like it better than a cat. The cat is more than a kite from a gift ball. I lay down a little in the end, but I went to sleep on an old couch. She always needs time)) that bed she loves now, at the very beginning of the ignoryl week)
Meu gatinho amou a casinha, muito linda
Very good, cats like very