SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came Fine, packed well, in appearance and a feeling of great stuff
Excellent material, great to put the cards!
stiff but it should be good soon
Enjoy his safety and beautiful brother from the Sultanate of Oman
Cool, looks good quality, apart it's tight and the bills don't fall, great card compartments and I think I 'd ask for another
Like the product, just not as confirm the protection that the product offers… Came well packaged and until arrived fast.
Came quickly, the color is not the one that ordered. Very disappointed.
Corresponds to the description, I like it, a month went by in Karaganda.
Really very thin and beautiful but it just about 5 cards Max and CNH
Came in quickly and I'm satisfied.
Corresponds to the description, the size is 11 × 8 cm. Good quality leatherette, odorless.
Comfortable minimalist purse, the material is pleasant, sewn well. Many cards will not fit, but the necessary minimum to wear is convenient.
Nice and good stuff. The color looks the same as the page. It came in time set.
Super thin and well made, you don't notice it in your pocket compared to traditional folding wallets. Since I don't use more than 2 cards this slim wallet is perfect.
Good quality wallet.
По качеству отличный, соответствует фото, без неприятного запаха, прошито хорошо
Nice purse. Exactly like in the picture. A capacious purse, there is a department for small documents and a separate central department for paper bills. Very fast delivery and good price for this necessary thing. I will take it as a gift. Recommendations definitely!
Годный компактный кошелек. 5 кармашков под карты, 2 доп кормашка и 1 большей. ничего не выпадет, все хорошо сидит. качество хорошее. брать можно
Very convenient and good quality I advise who did not buy
Good quality as describe