SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Couldn’t get the brown off the back. But over all my girl loves it. She writes her work schedule on it.
This is awesome! I use it to leave notes to my partners. Just make sure to peel the paper AND plastic film on both sides!
it's a piece of acrylic and a base with leds, similar to what you'd find anywhere. It comes with a white dry erase marker. it's not as whimsical as it looks in the pictures of course but it is a decent light and a good dry erase board. As far as the lit board effect, it only works on the smooth side (don't write on the frosted side) and it's kind of ok. I have no complaints for the $1 it cost me.
It's beautiful
Everyone is pratsyu. Truth shorbe bi Bulo, yaksho bi buwe accumulator.
This product was brilliant a little small but a cute design and idea need a plug head besides that brilliant!!
Looks and works as described, however, the transparent acrylic plate is VERY sensitive to scratching with the supplied eraser. The supplied eraser at the pen is square shaped and 2 of the 4 edges scratch the plate a lot and the other 2 a bit less. Also the pen leaves visible trace after erasing (it doesn't get erased completely). The photo is after 4 days of use (some 12 drawings and texts).
PERFECT (A struggle not get the wrap off of it & the eraser leaves marks)
Cool concept, the screen is plexiglass and the eraser that came with the marker leaves a lot of residue. But it still serves its purpose. In general I am satisfied with my purchase.
this thing is really cool I can draw anything I want on it and leave it all night
The product arrived in good condition and complete. Only the pencil eraser is very rough and damages the acrylic, it is better to erase using the special cloth that comes in the box.
The product is very beautiful only the first time you use it later with the same eraser that comes to delete I do not recommend for dropshipping
Good product but it lacks more security and it is wood.
Beautiful, acrylic is good. Could be the battery otherwise you have to have a USB stick always attached nearby.
Nice, too bad that footprints remain on the glass that do not take off
It works well and it’s fun! Despite the small struggle to get the brown protection off, everything is good
Not bad
The goods are welcome to the bag. For a gift not a gift! The door is a pratsyu, like a vid for a charging unit and a paver can, a Bob from plastic felt a squishy, a felt-tip pen, and erase. It is cool to deprive a little lady for the people and the nearest.
Very good product, ideal for personal use or for gifting, in fact give to write with a brush that comes, the led is in yellow color and in a place with low light it is very highlighted what is written, also comes a paninho to clean and erase what was written, perfect for giving.
The night light came in good condition but the glass itself is slightly scratched ((