SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order arrived fast the size I ordered is for a 29-30 weight Golder. Good material and perfect fit
Le quedó perfecto! Compré la talla más grande mi perro es una fila brasilero y sufre mucho con el frío! Feliz con mi compra! Compraré más colores!
excelente
The jacket is super! Happy with the purchase and me and my dog. The jacket is light, comfortable and warm, easy to dress. I took on the Suku kadebo size 6XL just right, the size corresponds to the table. Delivery about 1 month. Only the color does not match a little: not blue, but rather blue.
It is very nice and reversible, it is well finished of good material and padding. I recommend it, guide me by the comments I read about the other people who had acquired it. The measurements are accurate.
Slightly bolshevat, but for that nowhere does not press. Warm, bright. The buttons are not the most convenient, but you can adjust. Delivery to Leningrad Region 8 days.
Tasarımı çok iyi yapılmış kaliteli Ve Takıp çıkarması çok kolay hızlı teslimat kaliteli ürün iyi satıcı teşekkür ederim
How it published, arrived before published, reliable store
I love them very nice and a very good and chubby genre I recommend store Thank you
Good jacket, delivery is very fast, the quality is quite good, very light in weight, but warm, took for a large dachshund
Warm and good jacket. Came to Bulgaria for 30 days. Fit perfectly to my 32 kg golden. I'm satisfied. Recomend store.
Order day 30.12 and arrived today day 05.12. It only took 5 days s. Amazing! Great! You already have your gift of Kings. I loved the coat and it's perfect because it's already cold. Very happy with the purchase, thank you very much!! It looks good quality, it's great for my labrador and it's nice to take it. He likes it. It is reversible, warm and very comfortable to put and remove with button brooches. Very good purchase if I recommend
Good product quality and size is the one I asked for
Took M perfectly fit. Corresponds to the size. Delivery super fast on ozone came for a week
The vest is a little too big for us, but I bought for a 7-month-old puppy Cane Corso. We are still growing, so by the end of winter it will be exactly the size. The vest is two-sided, this is a plus. On the quality of 5 stars I will not give-threads stick out, in places the other side shines through, A great doubt is the strength of plastic buttons. But it would be funny to expect the quality of premium at such a price)) in general, I'm happy, the dog likes it) the store is responsible, sent immediately, received exactly a month later.
Sent fast, delivery fast, very warm, the dog will be warm, the size range matches, did not like the buttons on the chest, the next will take with a zipper on the back.
To Omsk delivery 1,5 months. The dog is happy. Couldn't catch the frame. She was going for a walk. The waistcoat is flimsy. Not suitable for walking with dogs, as they tear nails. The fabric is thin, stretch, synthetics. Buttons are plastic, fastened tightly. The vest is like an inflated one. OG 66, the length of the back is 55, the size is in my opinion L. It came perfectly. There are no complaints about the quality of seams. It looks very decent. I hope that the fabric does not spread. For the quality of the fabric would reduce the stars, but then my comment will not be visible.
excelente
Super-jacket for such an adequate cost! Two-sided material, comfortable buttons that are easily fastened, the collar-stand successfully protects from the wind. Light, compact, most likely easy to try or clean with a damp cloth. I think I should dry quickly. Very accurate and wide size range. Protects against wind, dirt and moisture, successfully covers the stomach, quickly and easily put on. Very satisfied with the purchase. The product came in a zip bag, neatly and compactly folded.
To Kieva delivered for Tizhden. All the following description: two-sided waistcoat. Rosemir 6XL чудовabout pydishov on 30-тикілограмового rijbek, Lish trochi in Talia. Just rijbeki dugé strunki