SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
muito bom! ele fecha em 3 camadas mais uma com velcro
not the best quality, but good price to quality ratio
The bag will be used by the body to carry the phone during the water activities. Am remadora and love make photos route, now with the phone safely.
Dense polyethylene, dimensions 20,5X22,5 cm, with a strap in maximum length up to 101 cm. Inside the width with a margin of fit a phone with a case-book 16 cm. In height will fit two such phones. Clasp triple. On one side there is a strip of Velcro, the second part of the Velcro on the other side on the strange wing. Apparently to better fix? It came in a soft navel packaging. Track tracked, went to Alma-Ata for 40 days. Dense polyethylene, dimensions 20.5x22.5 cm, with a strap in a maximum length of up to 101 cm. Two such phones will fit in height. The clasp is triple. There is a strip of Velcro on one side, the second piece of Velcro on the other side on a strange winglet. Apparently, in order to fix it better? It came in a soft pimpled package. The track was tracked, it went to Almaty for 40 days.
I haven't tried it yet if it's airtight, but to carry the mobile and wallet inside the backpack in case I get rain on the mountain I'm sure it's more than enough. Quality/price seems to be very good
Arrived in perfect condition. Still not tested in water, but seems tough. Put another review after use
Very good!
Very fast shipment. Very accurate. Good product I recomend this store.
Solid, dense material, three strips ziplock + twists to the Velcro tightly. Great stuff.
Still not tested, but is beautiful and is exactly like the picture! Great quality! Loved!
exatamente como descrito . entrega super rápida. depois vou testar funcionabilidade. mas eu recomendo vendedor e produto
very good. did not test it yet, but feels ok for the price
товар пришел быстро, качество хорошее, в воде ещё не проверяла. крепление надёжное, сама сумка не прозрачная, она именно для защиты от влаги, а не для съёмки под водой
Gostei bastante, bolsa muito util
Excellent bag already with 3 zip locks. Plus a Velcro valve. In general, if you correctly close, the water will not leak.
Everything is OK, the quality is good, of the shortcomings only the smell is chemical.
Excellent waterproof bag. Reliable double lock with a spoon plus Velcro. Looks convincing. The size you need is a phone, keys, documents-everything is placed. It is convenient to hang on the chest and belt. The strap is also not shit, it is quite normal to attach and latch norms. I'm gonna swing with this thing now. Super for river hike on boat, SAP, kayak. We have to take it.
The parcel reached the place of delivery 22 days, on the 4th day it was combined (without asking for my consent) with another parcel and redirected them to the site. The packing is a regular package, everything came intact. The package itself is made quite soundly, has three fasteners and a Velcro valve that reliably protects against water ingress. The clasp on the belt is also quite reliable and the weight of the bag with the contents should stand quietly. I ordered a second such product because I rest on the water not alone, but to use such a package more convenient than a waterproof cover for the phone, which is worn on the water. The purchase is quite satisfied, I recommend.
Thank you very much the product is good quality and everything works very well
Great! I want to use it in the sea as soon as possible.