SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Good item, fast delivery, such as picture
Perfect lingerie Thanks
The quality is better than I expected. The only bad thing about it is that isn't really made for skinny and tall persons. I'm 177cm and 55kg with cup C and I ordered size S. Size M was going to be too wide on hips and size S is too short - pulling the bra too down, but perfect fitting underwear and bra size. I had to cut off the 3 straps that attach the underwear to the bra and I got a wonderful set, fitting me as a glove.
Alas, the size did not fit. Focused on reviews, not on the grid. On the parameters 87-63-89 (height 154) type A, the size M was great at the waist, which is not surprising. But the girl said that if it was smaller, it would be very difficult to get into it with hips (the waist dresses through the hips). Quality is good, delivery is fast. Very sorry :(
The description corresponds, But stinks strongly. I'm waiting for it to fade.
As in the picture but take a bigger size because it is pretty tight
Great goods! At the waist 75 l just. Hips 100, remains a small stock to climb into the suit. On height 170 maximum.
The item is true to picture. I wear a S/M European and ordered a M, it fits perfectly. Upon arrival, it strongly smells like plastic. The sewing seems good and overall the quality is good.
Awesome! I'm delighted! Honestly, I did not expect! A little loose in the hips, but nothing... My husband will be shocked! Came 12 days before Norilsk... This is a rarity!
Excellent shipping times good quality, size. A little small for a tall person but all very well.
Excellent quality and fast delivery from England. Recommend
Excelente material, excelente trato, excelente todo, recomendable al 100%
for short person with small brests, for me it was ok but not perfect.
Very good product such as description and looks very well tested and certified very nice design looks better than I expected my girlfriend loved it, crotch closure is also very good or comes with an argola that makes it easier to open and close clothes
All as in the picture, at 42 took M size approached.
pakje precies zoals op de foto. netjes afgewerkt. prettige lichte stretch wetlook stof en stevig gaasstof. snelle verzending - met 17 dagen in Nederland.
Real beautiful underwear, since my wife generelt no underwear wear will… I have my girlfriend this gift and it is therefore fully satisfied! Real horny :-)
Отличное качество, все как на фото. Продавец отправил посылку через 4 часа после заказа, даже не ожидала. Доставили за 2 недели. Немного ошиблась с размером, но это уже мой косяк) в общем продавца и магазин рекомендую)
Very high quality goods, fast delivery. Like in the picture. The sizes are completely the same. It looks very sexy. I recommend the producer.