SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly. I did not communicate with the store, there was no need. Came two counters and two boxes of 3 nozzles. Everything is whole, without scratches, without defects. Full charge. I recommend whatevertings and the goods.
good
great stuff thx
With its functions copes. Came in three weeks. It's all right.
최고입니다
Прислали довольно быстро, только упаковка чуть-чуть помята. Щётка на вид сделана очень качественно. В работе посмотрим. Комментарии допишу месяца через три. Спасибо продавцу!!!
все как на фото. очень не люблю такую щетину (типа мягкая) для меня она острая. предпочитаю скруглённые классические ворсинки.
Хорошая щётка. Выглядит стильно, но пришлось докупать подставку в которой ее хранить.
Excellent! It's original and works fine! Thanks! Was fully charged.
It's like the description. Delivery is a little delayed, but nothing terrible. The box was slightly crumpled, but it's not scary the brush itself did not suffer. everything works fine. Thank you very much to the store.
Set lovers holiday in weeks or so hung living!!
Very good! Battery long lasts over a month!
Come schvidko! Charging! All right! Duge class at vicorestany! Recommend
Came in 10 days. In perfectly packed form and accordingly condition. Great store. Convenient to use, has several modes of intensity of vibrations.
It's bad news. Salesman schvidko selling the goods. All boxes are branded with wallpaper. Dodatkovi nozzles are spare in the window of the container. Definitely, I recommend selling!
The goods went 3 months, long
The goods came well packed! Delivery very fast took two weeks! The product is very high quality cleans well but it is necessary to get used to it after an ordinary brush!
Delivery 2.5 month. Tracked (site where the parcel). The store communicated willingly, apologized for the long delivery (pandemic). Cheaper 4 times than oral-bi (I use this and that), but this is no worse, and maybe better. I recommend to buy.
Great brushes. Clean Super! In a few days of use, I began to slam a perennial plaque on my teeth) The girl also liked) Synchronization with the application is not, but it's even unnecessary... I took it here, and it's not a pity to replace it in a couple of years at this price.
It's been 70 days. The boxes were slightly crumpled, but inside everything
Everything works properly, come with battery arrive and use
Все работает,очень долгая доставка с ноября месяца,планировал подарок на НГ,продавец извинился...
Packing is good. Complete set. The battery is charged. Recommend product and store
The parcel came very quickly. In total, I received 4 replaceable nozzles. Vibrates strongly, very unusual. The cheek itself is very soft, but in the compartment with vibration cleans perfectly. You need to get a little used to feelings, and so I'm very happy! Came already charged
شحن بطيء جداً جداً ومنتج رائع ومتميز