SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great brush. There are two modes. Once charged and forgot at all. Clean for a long time and charging is not required. Takes out powerful dirt. Clean strictly under the slope of 45 degrees (watch the instruction) and otherwise there is no point, and the end of the enamel.
Large supply shipping for quality satisfaction
Very long delivery. To Minsk 60 days. Great toothbrushes. For a couple just right. Sorry, there is not enough stand for them, on the surface feel unstable
Everything is cool, it works, take a complete set immediately with nozzles and a cleaner. Convenient thing for Scotch 3 m. Sits just deliberately
Super, I really liked it!
A good brush, delivered to Poland in 2 weeks. Like ergonomics-perfectly felt in the hand, very light, suitable even for children. Cleaning is not yet usual and on careful mode, but it's normal. The cleaning takes 2 minutes, every 30 seconds the brush stops vibrating for a second, which indicates that, that you need to change the position of the brush in your mouth. I recommend immediately to take with three additional nozzles, as doctors recommend changing the cheek every three months.
Went to Saratov for about a month, the brush is good, the villi are soft, cleans well.
The order came within 15 days, which is very good on the eve of the new year. all in working condition, charged at 80%. I took as a gift, so how works and what sensations I will add. The store did well-he answered all questions and went to the meeting. I recommend whatevertings.com. sincerely Nikolai Tula region Russia.
Arrived new mail in 3 weeks. Both are fully charged and working. Boxes did not crumble. I did not communicate with the store.
It turned out 4 nozzles, 1 with a brush + 3 separately, I will sign off as I use
Same as description! It took 16 days to arrive!
Delivery acceptable. The product description corresponds. The boxes are slightly crumpled, but not critical. As long as everyone is happy. As I try-I'll add a review. If I don't forget.
Good as rendered and feel very clean after using. Fast delivery too. Brush Head Love body, each box is made by long well-dont think. Operating well and nicer Goodyear Goodyear
Electric toothbrush first than having a decent! Think more shipping quickly grew.